Plot Summary
Fairy Tales and Realities
Hannah's marriage is not a dream. Hannah Dalton, raised by a hardworking single mother, always believed in building a better life—one with stability, love, and security for her own daughter, Abbie. She marries Michael, a charming, wealthy man who seems to offer everything she never had. But the reality of her marriage is far from the fairy tale she imagined. Michael is emotionally distant, controlling, and often absent, leaving Hannah to shoulder the emotional labor of their family. She clings to the idea that she should be grateful for financial security, but the cracks in her marriage deepen as she realizes that comfort without love is a hollow victory. Her mother's wisdom—"make the best of it"—echoes in her mind, but Hannah begins to question if "the best" is really enough.
Cracks in the Marriage
Michael's infidelity and neglect surface. Over the years, Michael's behavior grows more erratic and dismissive. He is quick to anger, dismisses Hannah's interests, and is uninvolved with Abbie. Rumors of his affairs swirl, and his professional frustrations spill over into their home life. Hannah's attempts to keep the peace for Abbie's sake become increasingly difficult. The emotional distance between them is palpable, and Hannah's sense of self-worth erodes under Michael's criticism and gaslighting. She feels trapped, isolated from friends and family, and begins to realize that her marriage is not just imperfect—it is damaging.
The Woman in Red
A chance meeting sparks something new. At a company Christmas party, Hannah meets Caroline Parker, a striking, confident woman in a red suit—Michael's professional rival and the subject of his frequent rants. Caroline is everything Michael is not: warm, attentive, and genuinely appreciative of Hannah's efforts. Their brief, electric interaction leaves a mark on Hannah, who is surprised by how seen and valued she feels in Caroline's presence. Michael's jealousy and homophobia flare up, but Hannah is left with a lingering sense of possibility—a glimpse of a life where she is more than just a supporting character.
Breaking Points and Beginnings
The marriage shatters; Hannah chooses herself. The final blow comes when Michael's infidelity is exposed in a humiliating public scene. Hannah, numb but resolute, realizes she has nothing left to lose. With Caroline's quiet support—offering tissues and practical kindness—Hannah finds the strength to demand a divorce. Michael's threats and attempts to control her fall flat; for the first time, Hannah stands her ground. She leaves, taking Abbie and the first steps toward reclaiming her independence, even as fear and uncertainty loom.
Choosing Freedom
Hannah rebuilds her life post-divorce. The aftermath is both liberating and terrifying. Hannah struggles with financial insecurity, single motherhood, and the daunting task of starting over. She leans on her friend Robyn and, unexpectedly, on Caroline, who becomes her divorce attorney. Caroline's competence and compassion are a lifeline, and a tentative friendship forms. Hannah is wary of trusting again, but Caroline's consistent support—both legal and emotional—helps her begin to believe in her own strength.
A New Ally
Caroline becomes more than a lawyer. As the divorce finalizes, Caroline's role in Hannah's life shifts from professional to personal. She is there for Abbie's milestones, offers practical help, and becomes a fixture in their daily routines. Abbie adores her, and Hannah finds herself drawn to Caroline's steadiness and warmth. The boundaries between friendship and something more begin to blur, but Hannah, still healing, is cautious. Caroline's patience and respect for Hannah's pace lay the groundwork for deeper trust.
Building Trust, Brick by Brick
Friendship deepens into something more. Shared experiences—skating in the park, birthday celebrations, and everyday moments—bring Hannah and Caroline closer. Hannah is surprised by how natural it feels to rely on Caroline, and how much she enjoys their growing intimacy. Caroline's presence is a balm, helping Hannah rediscover joy and confidence. Yet, Hannah's fears of dependence and repeating past mistakes make her hesitant to fully embrace the possibility of love.
Skating Toward Independence
Hannah finds her footing. As Hannah completes her degree and secures a job in architecture, she gains confidence in her abilities and independence. Caroline's unwavering support is instrumental, but Hannah is determined to stand on her own. Their relationship is tested by Hannah's need for autonomy and her fear of losing herself in another partnership. Caroline, understanding and patient, encourages Hannah's growth, even as she hopes for a future together.
Lines Crossed, Hearts Exposed
Desire and vulnerability come to the surface. A near-kiss at Abbie's birthday party forces both women to confront their feelings. Hannah, initially in denial, realizes through her art and introspection that her attraction to Caroline is deep and genuine. The tension between them grows, culminating in a passionate confession and first kiss. Both are exhilarated and terrified—Hannah by the intensity of her feelings, Caroline by the hope of something lasting.
Facing the Past
Old wounds threaten new happiness. Michael's continued presence as Abbie's father and the judgment of his family cast shadows over Hannah's new life. Encounters with Michael and his parents force Hannah to assert boundaries and defend her choices. Caroline's support is unwavering, but Hannah's insecurities—rooted in years of emotional abuse—resurface. She fears repeating old patterns and struggles to believe she deserves lasting happiness.
The Weight of "Forever"
Commitment and fear collide. As their relationship deepens, Caroline expresses her desire for a future—living together, building a life, maybe even marriage. Hannah, scarred by her failed marriage, recoils at the idea of "forever." She fears losing her hard-won independence and doubts her ability to sustain a healthy relationship. Caroline is hurt but gives Hannah space, unwilling to pressure her but clear about her own hopes. The tension between wanting security and fearing it threatens to pull them apart.
Family, Fears, and Fights
External pressures test their bond. Abbie's growing attachment to Caroline, and the hostility of Michael's parents, force Hannah to confront what Caroline truly means to her family. When Abbie is hurt by a relative's homophobic remarks, Hannah fiercely defends Caroline, realizing how integral she has become. The experience crystallizes Hannah's understanding that love is not just about romance, but about building a safe, supportive home for herself and her daughter.
The Key to the Future
A symbolic gesture opens new doors. Caroline gives Hannah a key to her new house—a home Hannah designed—inviting her to come and go as she pleases. Hannah's initial panic gives way to reflection. She recognizes that the house, and her life with Caroline, are things she has unconsciously been building toward. The key becomes a symbol of trust, possibility, and the courage to imagine a future together.
Parenting Together
Shared responsibility, shared love. Caroline's role in Abbie's life evolves from friend to co-parent. When Abbie tests boundaries, Caroline steps in with gentle authority, and Hannah affirms her right to do so. The three navigate the challenges of blended family life, learning to communicate, set boundaries, and support each other. Hannah realizes that sharing parenting does not diminish her, but enriches their lives.
The House That Love Built
A home becomes a haven. The house Caroline and Hannah designed together becomes the backdrop for family celebrations, milestones, and everyday joys. It is a tangible manifestation of their partnership—thoughtful, welcoming, and uniquely theirs. As holidays and birthdays pass, the house fills with laughter, love, and the sense of belonging Hannah always craved.
Holidays and Homecomings
Traditions and togetherness cement their bond. Celebrating holidays as a family, Hannah, Caroline, and Abbie create new traditions and memories. The comfort of routine and the warmth of shared rituals help Hannah feel secure in her new life. The holidays become a time to reflect on how far they have come, and to look forward to the future with hope.
The Conversation That Changes Everything
Honesty paves the way for growth. A difficult conversation about the future brings Hannah's fears to the surface. She admits her terror of "forever," her struggle to trust herself, and her deep love for Caroline. Caroline, in turn, shares her own hopes and vulnerabilities. They agree to move forward at Hannah's pace, committed to working through their fears together. The conversation marks a turning point—choosing each other, not in spite of their fears, but because of their willingness to face them.
Choosing Each Other
Love, chosen every day. On Christmas morning, Abbie's innocent gesture—packing a box to "move in" with Caroline—forces Hannah to confront what she truly wants. She realizes that readiness is not a destination, but a choice made daily. With Caroline and Abbie by her side, Hannah chooses to build a life together, not because it is perfect or guaranteed, but because it is better than she ever expected.
Characters
Hannah Dalton
Resilient survivor seeking belonging. Hannah is the emotional heart of the story—a woman shaped by hardship, determined to give her daughter a better life. Her journey is one of self-discovery, moving from a place of self-doubt and dependency to one of agency and self-worth. Her relationship with Michael leaves her scarred, wary of trust, and fearful of repeating old patterns. Yet, her love for Abbie and her growing connection with Caroline awaken her courage. Hannah's arc is about learning to accept love, not as rescue, but as partnership, and to believe she is worthy of happiness. Her psychological struggle centers on reconciling independence with vulnerability, and her development is marked by increasing self-acceptance and openness to joy.
Caroline Parker
Steadfast anchor and gentle challenger. Caroline is Hannah's foil and eventual partner—a confident, capable attorney with a soft heart. She is everything Michael is not: attentive, patient, and emotionally available. Caroline's own background is one of quiet strength; she is used to taking care of others, but longs for a relationship built on mutual trust and respect. Her love for Hannah is steady and unconditional, but she is not without her own fears—particularly the risk of loving someone who may never fully trust in "forever." Caroline's development is about balancing her desire for commitment with respect for Hannah's pace, and learning to be vulnerable herself.
Abbie Dalton
Innocent catalyst for change. Abbie is Hannah's daughter, a bright, loving child who craves stability and affection. Her well-being is Hannah's primary motivation, and her bond with Caroline is both a source of joy and a test of Hannah's boundaries. Abbie's openness and resilience highlight the importance of chosen family, and her perspective often brings clarity to the adults' struggles. She is both a reason for caution and a reason for hope.
Michael Dalton
Charismatic abuser and antagonist. Michael is Hannah's ex-husband, a man whose charm masks deep insecurity and cruelty. He is emotionally manipulative, controlling, and unfaithful, using his power to isolate and belittle Hannah. Michael's presence looms as a reminder of Hannah's past trauma and the dangers of dependency. His inability to change or accept responsibility ultimately drives Hannah to seek a better life.
Betty Woodland
Matriarchal influence and moral compass. Hannah's mother, Betty, is a figure of strength and sacrifice. Her example shapes Hannah's values and her determination to persevere. Though not present for much of the narrative, Betty's legacy—her insistence on making the best of things and her refusal to settle—guides Hannah's choices and provides emotional grounding.
Robyn
Loyal friend and confidante. Robyn is Hannah's steadfast friend, offering practical support and honest advice. She is a sounding board for Hannah's fears and hopes, and her presence underscores the importance of community and chosen family. Robyn's skepticism about Caroline is rooted in protective concern, but she ultimately supports Hannah's journey.
Francis and Marina Dalton
Judgmental in-laws and societal pressure. Michael's parents represent the external forces of tradition, class, and prejudice. Their disapproval of Hannah's choices and their hostility toward Caroline highlight the challenges of forging a new path in the face of societal expectations. Their interactions with Abbie and Hannah force confrontations that clarify what truly matters.
Karla
New friend and queer mentor. Karla is a classmate who helps Hannah navigate her emerging feelings for Caroline. Her openness and humor provide a safe space for Hannah to explore her identity, and her presence signals Hannah's growing confidence in building a life beyond her past.
The Parker Family
Supportive chosen family. Caroline's family, especially her parents and brother, offer a model of enduring love and acceptance. Their warmth and celebration of milestones provide a contrast to Hannah's experiences with Michael's family, reinforcing the theme of found family.
Mindy
Symbol of betrayal and catalyst for change. Michael's affair with his secretary, Mindy, is the final straw that propels Hannah to leave. Mindy's role is less about her character and more about what she represents: the end of Hannah's illusions and the beginning of her quest for something better.
Plot Devices
Dual Timelines and Flashbacks
Past and present intertwine to reveal growth. The narrative moves fluidly between past and present, using flashbacks to Hannah's marriage and early motherhood to contextualize her current struggles and triumphs. This structure allows readers to witness Hannah's transformation and understand the depth of her wounds and resilience.
Symbolism of Home and Space
Physical spaces mirror emotional journeys. The recurring motif of home—kitchens, houses, keys—serves as a metaphor for safety, belonging, and self-actualization. The house Hannah designs for Caroline becomes a symbol of their partnership and the life they are building together, while the act of giving a key represents trust and the opening of new possibilities.
Dialogue as Emotional Revelation
Conversations drive character development. The story relies heavily on dialogue—both internal and external—to explore psychological complexity. Honest, sometimes painful conversations between Hannah and Caroline are the crucible in which their relationship is forged, allowing for vulnerability, conflict, and growth.
The Child as Mirror
Abbie's perspective clarifies adult dilemmas. Abbie's reactions and needs often force Hannah and Caroline to confront truths they might otherwise avoid. Her innocence and directness cut through adult rationalizations, serving as a catalyst for change and a reminder of what is at stake.
The "Better Than Expected" Theme
Expectations versus reality shape the journey. The title's motif recurs throughout: life does not unfold as planned, but can be richer and more fulfilling than imagined. The characters' willingness to adapt, to risk, and to choose love over fear is the engine of their transformation.
Analysis
Haley Cass's Better Than Expected is a nuanced exploration of healing, love, and the courage to build a life beyond survival. At its core, the novel is about the tension between safety and vulnerability, and the ways in which trauma shapes our capacity for trust. Through Hannah's journey from a stifling, abusive marriage to a partnership rooted in mutual respect and affection, the story interrogates the myths of "happily ever after" and the realities of forging happiness from imperfection. The novel's strength lies in its psychological realism—depicting the slow, often nonlinear process of recovery and the necessity of both independence and interdependence. By centering queer love, chosen family, and the messy, beautiful work of parenting, Cass offers a vision of hope that is grounded, hard-won, and, indeed, better than expected. The lesson is clear: happiness is not found in fairy tales, but in the daily choice to love, to risk, and to believe in the possibility of something more.
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Review Summary
Better Than Expected is a companion novella to "When You Least Expect It," offering Hannah's perspective. Readers appreciate the deeper insight into Hannah's emotions and struggles, as well as the continuation of her story with Caroline and Abbie. Many found it emotionally impactful, praising Cass's character development and writing style. Some wished for more detail in certain scenes or felt the pacing was rushed. Overall, fans of the original book enjoyed revisiting these beloved characters, with particular praise for Abbie's role and the exploration of Hannah's journey to trust and love again.
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