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Everything Is Workable

Everything Is Workable

A Zen Approach to Conflict Resolution
by Diane Musho Hamilton 2013 256 pages
3.80
100+ ratings
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Key Takeaways

1. Conflict is an opportunity for growth and creativity

Conflict isn't the problem; our response to it is.

Conflict as catalyst. Rather than viewing conflict as negative, we can see it as a chance for positive change. Conflicts interrupt our habitual patterns and push us out of our comfort zones, compelling us to learn and grow. They provide opportunities to improve relationships, develop new skills, and find creative solutions to problems.

Transforming conflict. The key is learning to transform conflict rather than avoid it. This involves cultivating awareness, emotional intelligence, and communication skills. By approaching conflicts with curiosity and openness, we can uncover underlying needs and interests, leading to more satisfying resolutions. Conflict resolution becomes an art form – challenging but rewarding.

2. Mindfulness and awareness are essential for conflict resolution

Just the thoughts, feelings, sensations, and perceptions, ma'am.

Cultivating presence. Mindfulness meditation trains us to be present and aware in the moment, even during conflicts. This allows us to observe our thoughts and emotions without being controlled by them. We can notice our reactive patterns and choose more skillful responses.

Expanding awareness. As we develop awareness, we become more attuned to subtle cues in ourselves and others. We can pick up on underlying emotions, unspoken needs, and shifts in energy. This expanded awareness provides crucial information for navigating conflicts effectively. Regular meditation practice develops our capacity to remain calm and centered even in challenging situations.

3. Understanding and managing your conflict style enhances relationships

Every poison in the right amount becomes medicine, and any medicine in the wrong amount becomes poison.

Conflict styles. There are three main conflict styles: avoidance, accommodation, and competition. Most people have a default style, but all three have strengths and weaknesses. Avoidance can provide space, accommodation maintains harmony, and competition drives change. However, overuse of any style leads to problems.

Developing flexibility. The goal is to become aware of your default style and learn to adapt flexibly. This allows you to choose the most effective approach for each situation. For example:

  • Avoidance: Use when emotions are high and a cooling-off period is needed
  • Accommodation: Employ to build goodwill in less important matters
  • Competition: Apply when core values or needs are at stake
    By expanding your conflict style repertoire, you can navigate a wider range of interpersonal challenges successfully.

4. Multiple perspectives reveal different truths in conflicts

Every perspective is true and partial. Everyone has a piece of the truth.

Three fundamental perspectives. In any conflict, there are at least three perspectives to consider:

  1. First-person ("I"): Subjective personal experience and feelings
  2. Second-person ("You/We"): Shared relational dynamics and cultural context
  3. Third-person ("It"): Objective facts and data

Integrating viewpoints. Truly resolving conflicts requires acknowledging the validity of all perspectives. Each reveals a different facet of truth. By intentionally exploring multiple viewpoints, we gain a more complete understanding of the situation. This expanded awareness opens up new possibilities for creative solutions that address everyone's needs and concerns.

5. Effective communication involves speaking, listening, and giving feedback

Love wants to reach out and manhandle us, break all our teacup talk of God.

Authentic self-expression. Speaking from a clear first-person perspective involves owning your experience without blame. Use "I" statements to share your feelings, needs, and requests. Be willing to be vulnerable and express your truth, even when it's uncomfortable.

Active listening. Truly hearing others requires letting go of your own agenda and opening to their experience. Practice reflective listening by paraphrasing what you hear. Ask clarifying questions to deepen understanding. Create a safe space for authentic sharing.

Skillful feedback. Both giving and receiving feedback are essential skills. When offering feedback:

  • Start with appreciation
  • Be specific and behavioral
  • Focus on the future
    When receiving feedback:
  • Listen openly without defensiveness
  • Seek to understand the other's perspective
  • Look for the grain of truth

6. Negotiation is a creative process of finding shared interests

Negotiating is participating in the creative nature of reality.

Beyond positions to interests. Effective negotiation moves beyond rigid positions to explore underlying interests and needs. While positions often conflict, interests may be compatible or complementary. By focusing on interests, creative win-win solutions become possible.

Collaborative problem-solving. Approach negotiations as a shared creative process rather than an adversarial contest. Brainstorm options without judgment. Look for ways to expand the pie rather than just dividing it. Consider:

  • Short-term vs. long-term impacts
  • Tangible and intangible factors
  • Individual and collective benefits
    The goal is finding solutions that satisfy everyone's core needs and create value for all parties.

7. Addressing the shadow self leads to more authentic conflict resolution

If the negative qualities of someone else merely inform us, that is one thing, but if they annoy, obsess, infuriate, and disturb, then chances are, we are caught in a serious case of shadow-boxing, pure and simple.

Recognizing projections. The shadow contains disowned aspects of ourselves that we project onto others. In conflicts, what triggers us most in others often reflects our own unacknowledged traits. By recognizing our projections, we can take responsibility for our reactions instead of blaming others.

Integrating the shadow. Techniques like the 3-2-1 process help reintegrate shadow aspects:

  1. Face it: Describe the disturbing quality in third person
  2. Talk to it: Dialogue with the quality in second person
  3. Be it: Embody the quality in first person
    As we reclaim disowned parts of ourselves, conflicts become less charged. We develop more compassion for ourselves and others, leading to more authentic and productive conflict resolution.

8. Evolving worldviews shape how we approach conflicts

There are three sides to every story: yours, mine, and the truth.

Developmental stages. Our approach to conflict is shaped by our worldview, which evolves through developmental stages:

  1. Egocentric: Focus on personal needs and desires
  2. Ethnocentric: Loyalty to in-group, us vs. them mentality
  3. World-centric: Universal human values, global perspective
  4. Integral: Embraces and integrates all perspectives

Working with different worldviews. Recognizing these stages helps us navigate conflicts more skillfully. We can:

  • Meet people where they are developmentally
  • Translate ideas into language that resonates with their worldview
  • Appeal to shared values at each level
  • Facilitate development to more inclusive perspectives
    As our own worldview expands, we become more capable of holding multiple perspectives simultaneously and finding creative resolutions.

9. Compassion and forgiveness are key to resolving deep-seated conflicts

One must love everything.

Cultivating compassion. True compassion arises from seeing things as they are, not as we wish them to be. It includes both ourselves and others, recognizing our shared humanity. Practices like tonglen help develop our capacity for compassion:

  1. Flash on open space
  2. Breathe in suffering, breathe out relief
  3. Apply to specific situations

The power of forgiveness. Forgiveness doesn't mean condoning harmful actions, but releasing our own resentment and pain. It frees up energy for healing and moving forward. Forgiveness is a process that often requires:

  • Acknowledging the hurt
  • Feeling the emotions fully
  • Shifting perspective to see the larger context
  • Choosing to let go of blame
    As we develop compassion and forgiveness, even deep-seated conflicts can be transformed into opportunities for growth and reconciliation.

Last updated:

Review Summary

3.80 out of 5
Average of 100+ ratings from Goodreads and Amazon.

Everything Is Workable receives mixed reviews, with an average rating of 3.80 out of 5. Many readers appreciate the book's blend of Zen principles and conflict resolution techniques, praising its practical suggestions and perspective-changing insights. Some find it transformative and recommend it highly. However, critics argue the book lacks organization, contains few applicable tools, and sometimes comes across as ego-centric. Some readers feel the Buddhist elements are not consistently integrated or useful. Despite the criticisms, many find value in Hamilton's approach to dealing with conflict and communication.

Your rating:

About the Author

Diane Musho Hamilton is an accomplished mediator, author, and Zen teacher with over 35 years of meditation experience. As a lineage holder in the Soto Zen tradition, she serves as Executive Director of Two Arrows Zen in Utah. Hamilton offers training programs focused on personal development and advanced facilitation skills. She has authored multiple books, including "Everything Is Workable" and "The Zen of You and Me." Her latest work, "Compassionate Conversations," is co-authored with Gabriel Wilson and Kimberly Loh. Hamilton's expertise lies in blending Zen principles with conflict resolution techniques, providing a unique approach to personal growth and communication.

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