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Making Them Believe

Making Them Believe

How One of America's Legendary Rogues Marketed ''The Goat Testicles Solution'' and Made Millions
by Dan S. Kennedy 2010 304 pages
3.95
94 ratings
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Key Takeaways

1. Harness the power of authority and audacity in marketing

"Accepted authority can trump all other factors."

Authority is crucial. Dr. John R. Brinkley understood that presenting himself as an authority figure was essential to his success. He cultivated an image of expertise through various means, including obtaining a medical degree (albeit through questionable methods) and consistently referring to himself as "Doctor." This authority allowed him to make audacious claims and promises that would have been dismissed coming from someone without perceived credentials.

Audacity sells. Brinkley's marketing strategy was built on making bold, often outrageous claims about his ability to cure male sexual dysfunction through goat gland transplants. His audacity in promoting such an unconventional treatment helped him stand out in a crowded marketplace and attract attention from both potential patients and the media.

  • Key elements of Brinkley's authority-building:
    • Use of the title "Doctor"
    • Ownership of hospitals and radio stations
    • Public speaking and media appearances
    • Publishing books and medical literature

2. Sell deeper meanings, not just products or services

"People are not looking for prevention; they are looking for the cure!"

Tap into emotions. Brinkley's success came from understanding that he wasn't just selling a medical procedure; he was selling hope, vitality, and renewed masculinity. He tapped into deep-seated anxieties and desires, promising not just physical improvement but a transformation of his patients' lives.

Promise a cure. Rather than focusing on prevention or treatment, Brinkley positioned his services as a definitive cure for male sexual problems. This appealed to people's desire for quick, permanent solutions to their issues.

  • Emotional appeals used in Brinkley's marketing:
    • Fear of inadequacy
    • Desire for youth and vitality
    • Hope for improved relationships
    • Promise of renewed confidence

3. Elevate yourself through strategic media usage

"Brinkley wanted there to be a 'legend of John Brinkley' spread far and wide."

Leverage multiple media channels. Brinkley was a pioneer in using various media to promote himself and his services. He understood the power of radio, print, and even film to reach a wide audience and build his reputation.

Control your message. By owning radio stations and producing his own content, Brinkley ensured he had complete control over his message and how it was delivered to the public. This allowed him to craft a consistent narrative and image across all channels.

  • Brinkley's media strategies:
    • Owning and operating radio stations
    • Publishing books and pamphlets
    • Producing promotional films
    • Generating publicity through stunts and challenges

4. Create powerful positioning and a dynamic persona

"Positioning is a vitally important strategy, producing an enormously valuable yet very vulnerable asset."

Differentiate yourself. Brinkley positioned himself as a revolutionary medical pioneer, fighting against an establishment that didn't understand or accept his methods. This positioning helped him stand out and appeal to those who felt disenfranchised by traditional medicine.

Develop a compelling persona. Brinkley crafted an image of himself as a tireless researcher, dedicated healer, and champion of the common man. This persona helped him connect with his audience and build a loyal following.

  • Elements of Brinkley's positioning:
    • Innovative medical pioneer
    • Outsider fighting the establishment
    • Champion of the common man
    • Possessor of secret knowledge and techniques

5. Make price irrelevant by focusing on value and exclusivity

"There's never any trouble selling the penthouse—especially when it consumes the entire top floor of the building."

Create perceived scarcity. Brinkley emphasized the unique nature of his treatments and the limited availability of his services. This created a sense of urgency and exclusivity that made patients more willing to pay high prices.

Focus on value, not cost. Instead of justifying his high fees, Brinkley focused on the life-changing benefits his treatments supposedly offered. By emphasizing the value of renewed vitality and improved relationships, he made the price seem secondary.

  • Strategies for making price irrelevant:
    • Emphasize exclusivity and limited availability
    • Highlight unique benefits and transformative results
    • Create tiered offerings for different levels of affluence
    • Use testimonials to demonstrate value

6. Capitalize on controversy and criticism to build your brand

"Controversy sells."

Embrace criticism. Rather than shying away from controversy, Brinkley used attacks from the medical establishment to his advantage. He positioned himself as a persecuted visionary, which only strengthened his appeal to many supporters.

Create a narrative of conflict. Brinkley's ongoing battles with regulators and critics became part of his brand story. This narrative of conflict helped keep him in the public eye and reinforced his image as a maverick fighting for his patients.

  • Ways Brinkley used controversy:
    • Publicly challenging his critics
    • Framing attacks as evidence of establishment fear
    • Running for political office to fight regulation
    • Using legal battles for publicity

7. Develop a relentless follow-up system for leads

"Brinkley's Marketing & Money Machine had, as one if its most important cogs, relentless follow-up."

Systematic lead nurturing. Brinkley developed a sophisticated system for following up with potential patients, using a series of letters that gradually increased in urgency and persuasiveness. This systematic approach helped convert more inquiries into paying patients.

Persistence pays off. By continuing to follow up with leads over an extended period, Brinkley was able to capture business that might have been lost with a less persistent approach. His follow-up system demonstrated the value of not giving up on potential customers too quickly.

  • Key elements of Brinkley's follow-up system:
    • Multi-step letter sequences
    • Gradual increase in urgency and tone
    • Personalized touch in communications
    • Consistent messaging across all follow-ups

8. Master the art of reinvention and resilience

"Each time that Brinkley got knocked down, he not only rose up and re-invented himself, but he upped the ante."

Adapt to challenges. Throughout his career, Brinkley faced numerous setbacks, including legal challenges and loss of medical licenses. However, he consistently found ways to reinvent himself and his business, often emerging stronger than before.

Turn setbacks into opportunities. When faced with obstacles, Brinkley often used them as springboards for new ventures or marketing angles. For example, when forced to leave Kansas, he established an even more powerful radio station in Mexico.

  • Brinkley's reinvention strategies:
    • Pivoting to new medical procedures when old ones were discredited
    • Expanding into new markets and media channels
    • Reframing setbacks as part of his underdog narrative
    • Constantly updating and improving his marketing messages

Last updated:

FAQ

What is "Making Them Believe" by Dan S. Kennedy and Chip Kessler about?

  • Historical Marketing Case Study: The book explores the marketing genius of Dr. John R. Brinkley, a controversial early 20th-century figure who became famous (and infamous) for promoting goat gland transplants as a cure for male sexual dysfunction.
  • Dissection of Brinkley’s Methods: It analyzes how Brinkley used audacious, innovative, and sometimes ethically questionable marketing strategies to build a multimillion-dollar medical empire.
  • 21 Principles of Brinkley-Style Marketing: The authors extract and explain 21 core marketing principles and "lost secrets" from Brinkley’s career, translating them into actionable lessons for modern entrepreneurs.
  • Blend of History and How-To: The book combines historical narrative, marketing analysis, and practical advice, making it both a biography and a marketing manual.

Why should I read "Making Them Believe" by Dan S. Kennedy and Chip Kessler?

  • Learn from a Master Marketer: Brinkley’s story is a masterclass in persuasion, branding, and media manipulation, offering lessons that are still relevant today.
  • Actionable Marketing Insights: The book breaks down Brinkley’s tactics into clear principles that can be applied to any business or profession.
  • Entertaining and Educational: The narrative is engaging, filled with colorful anecdotes, and reads like a novel while delivering practical business wisdom.
  • Understand the Power of Audacity: It demonstrates how boldness, authority, and storytelling can create massive business success—even in unlikely circumstances.

What are the key takeaways from "Making Them Believe" by Dan S. Kennedy and Chip Kessler?

  • Authority and Positioning Matter: Presenting yourself as an authority figure is crucial for trust and influence.
  • Focus and Specialization: Narrowing your message and offering to a specific audience or problem increases impact and credibility.
  • Media Mastery: Leveraging and even owning media channels multiplies your reach and reinforces your message.
  • Emotional Triggers: Successful marketing taps into deep emotional needs, such as confidence, certainty, and the desire to belong or be elite.
  • Relentless Follow-Up and Systems: Systematic, persistent follow-up and structured processes are essential for converting interest into sales.

Who was Dr. John R. Brinkley, and why is he central to "Making Them Believe"?

  • Controversial Medical Entrepreneur: Brinkley was a self-styled doctor who gained fame in the early 1900s for transplanting goat testicles into men as a supposed cure for impotence.
  • Marketing Pioneer: He was a trailblazer in using radio, direct mail, and publicity stunts to build his brand and attract patients nationwide.
  • Master of Authority and Audacity: Brinkley’s ability to present himself as an authority, make audacious promises, and create a larger-than-life persona made him a marketing legend.
  • Cautionary and Inspirational Figure: While his methods were often fraudulent, his marketing strategies are studied for their effectiveness and boldness.

What are the 21 Principles of Brinkley-Style Marketing outlined in "Making Them Believe"?

  • Authority and Specialization: Present yourself with authority and focus on a specific niche.
  • Action and Focus: Convert ideas into focused, decisive action.
  • Personal Promotion: Relentlessly promote yourself and your unique story.
  • Promise a Cure: Offer bold, clear solutions to pressing problems.
  • Deeper Meanings: Sell confidence, certainty, and emotional benefits, not just products.
  • Media Leverage: Use and own media to multiply your influence.
  • Prepared Prospects: Prepare and pre-sell your audience before the sales pitch.
  • Desire to Believe: Inspire people to want to believe in your solution.
  • Dramatic Testimonials: Use powerful, real-life success stories as social proof.
  • Audacity and Big Ideas: Make bold promises and stand out with audacious ideas.
  • Price Elasticity and Elitism: Command premium prices and offer exclusive options.
  • Newsworthiness and Timing: Make yourself newsworthy and be of your time and place.
  • Resilience and Systems: Respond creatively to setbacks and build systematic follow-up processes.

How did Dr. Brinkley use authority and specialization to build trust, according to "Making Them Believe"?

  • Self-Created Credentials: Brinkley adopted the title "Doctor" and later purchased a medical degree, understanding that perceived authority builds trust.
  • Specialized Solutions: He moved from generic patent medicines to specialized remedies for specific ailments, increasing his credibility.
  • Environmental Cues: Brinkley controlled his environment—stage, clinic, media—to reinforce his authority.
  • Lesson for Marketers: The book encourages readers to create and promote their own credentials and to specialize for maximum impact.

What role did media play in Dr. Brinkley’s marketing success, as described in "Making Them Believe"?

  • Pioneering Radio Use: Brinkley was among the first to use radio as a direct-response marketing tool, hosting his own programs and later owning stations.
  • Multi-Media Strategy: He used books, films, direct mail, and live events to reinforce his message and reach different audiences.
  • Celebrity and Entertainment: Brinkley brought in entertainers and celebrities to his radio shows, increasing his appeal and authority.
  • Modern Application: The book highlights the importance of not just using, but owning and controlling media channels for business growth.

How does "Making Them Believe" explain the importance of emotional triggers and deeper meanings in marketing?

  • Selling Confidence and Certainty: Brinkley’s real product was not surgery, but restored confidence and hope for his patients.
  • Agitating Pain Points: His marketing agitated feelings of inadequacy, shame, and desire for vitality, making his solution emotionally irresistible.
  • Testimonials as Emotional Proof: Dramatic success stories, like the birth of "Billy Jr.," provided living proof and fueled the desire to believe.
  • Universal Lesson: The book teaches that tapping into deep emotional needs is more powerful than selling features or benefits alone.

What does "Making Them Believe" reveal about pricing strategies and creating exclusivity?

  • Premium Pricing: Brinkley charged high fees, justified by his unique authority, the exclusivity of his procedure, and the emotional value delivered.
  • Elitism and Scarcity: He offered even more exclusive (and expensive) options, like human gland transplants, to affluent clients.
  • Supply and Demand Manipulation: Brinkley created the perception of limited availability and selectivity, increasing demand and willingness to pay.
  • Modern Takeaway: The book encourages marketers to create tiered offerings and use exclusivity to command higher prices.

How did Dr. Brinkley handle setbacks and criticism, according to "Making Them Believe"?

  • Turning Adversity into Opportunity: Brinkley used attacks from the medical establishment and media as proof of his outsider status and as publicity.
  • Reinvention: When challenged or shut down, he reinvented his procedures, messaging, and even relocated his operations to stay ahead.
  • Public Fights as Positioning: He positioned himself as a champion of the common man, fighting against powerful enemies, which increased his appeal.
  • Lesson for Readers: The book emphasizes resilience, creative response to setbacks, and the strategic use of controversy.

What systems and follow-up processes did Dr. Brinkley use, as detailed in "Making Them Believe"?

  • Lead Generation and Nurturing: Brinkley collected names through offers of booklets and followed up with multi-step, increasingly urgent mailings.
  • Structured Sales Choreography: He carefully prepared prospects before in-person consultations, making the sale easier and more likely.
  • Relentless Follow-Up: His follow-up letters became progressively more direct, using social pressure and deadlines to prompt action.
  • Modern Application: The book stresses the importance of systematic, disciplined follow-up and process-driven marketing for sustained success.

What are the best quotes from "Making Them Believe" by Dan S. Kennedy and Chip Kessler, and what do they mean?

  • "Accepted authority can trump all other factors." – Emphasizes the power of perceived expertise in influencing decisions.
  • "What successfully sells the incredible can be used even more effectively to sell the credible." – Suggests that bold, audacious marketing tactics can be applied to legitimate products for even greater success.
  • "People are not looking for prevention; they are looking for the cure!" – Highlights the importance of offering clear, immediate solutions rather than abstract benefits.
  • "The marketplace pretty much accepts you as you position and present yourself, especially if you put yourself forward forcefully and aggressively enough." – Underlines the value of self-promotion and confident positioning.
  • "Extreme success is never an accident. It is almost always the product of going to extremes in everything combining for that success." – Encourages readers to embrace boldness, persistence, and comprehensive effort in their marketing and business endeavors.

Review Summary

3.95 out of 5
Average of 94 ratings from Goodreads and Amazon.

Making Them Believe receives mixed reviews, with ratings ranging from 1 to 5 stars. Positive reviewers praise its unconventional marketing strategies and persuasion techniques, while critics argue it lacks depth and relies heavily on self-promotion. Some readers find the book's focus on a controversial figure problematic, while others appreciate the insights into marketing psychology. The writing quality and organization are criticized by some, but others value the practical business strategies presented. Overall, readers seem divided on the book's merits and relevance to modern marketing practices.

Your rating:
4.44
25 ratings

About the Author

Dan S. Kennedy is a prolific author, entrepreneur, and marketing consultant. He has written numerous books on business and marketing, including the popular "No B.S." series. Kennedy is known for his direct, provocative style and has influenced many independent business owners through his newsletters, coaching programs, and speaking engagements. He has shared stages with former U.S. Presidents, business celebrities, and renowned speakers. As a consultant, Kennedy commands high fees for his expertise in direct-response marketing, crafting campaigns for various industries, with a particular focus on information marketing. His work has appeared in numerous publications, and he is considered a "hidden genius" behind many successful marketing campaigns.

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