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Paid Attention

Paid Attention

Innovative Advertising for a Digital World
by Faris Yakob 2015 216 pages
3.85
219 ratings
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Key Takeaways

1. Attention is the New Currency in Advertising

Attention is the rarest and purest form of generosity.

Attention scarcity. In today's digital age, where content is abundant and easily accessible, human attention has become the scarcest and most valuable resource. The advertising industry, traditionally built on buying attention through mass media, is now grappling with a fragmented media landscape and empowered consumers who can easily filter out unwanted messages.

Shift in paradigm. This shift has led to a new attention economy, where the ability to capture and retain consumer attention is the key to success. Advertisers must now focus on earning attention rather than buying it, creating content and experiences that consumers actively choose to engage with.

Challenges:

  • Information overload
  • Ad-blocking technology
  • Multi-screen consumption
  • Decreasing attention spans

Opportunities:

  • Creating valuable, engaging content
  • Leveraging social media and word-of-mouth
  • Personalization and targeting
  • Interactive and immersive experiences

2. The Evolution of Brands: From Products to Myths

Brands are socially constructed ideas.

Brands as narratives. Modern brands have evolved beyond mere products or services to become complex narratives that resonate with consumers on an emotional and cultural level. They function as modern myths, providing meaning and context in a world where traditional sources of meaning have declined.

Brand as experience. Successful brands create a cohesive mythology, incorporating various elements such as origin stories, values, and cultural associations. This multifaceted approach allows consumers to engage with brands on multiple levels, from functional benefits to emotional connections and self-expression.

Components of brand mythology:

  • Origin stories
  • Core values and beliefs
  • Cultural associations
  • Visual and verbal identity
  • Consumer experiences and rituals

3. The Fallacy of Traditional Market Research

No one really knows why humans do what they do.

Limitations of self-reporting. Traditional market research methods, relying heavily on self-reported data through surveys and focus groups, often fail to capture the true drivers of consumer behavior. This is because people are often unaware of their own motivations and decision-making processes, leading to inaccurate or misleading responses.

Unconscious influences. Many of our decisions are influenced by unconscious factors, including emotions, biases, and environmental cues. These influences are difficult to capture through traditional research methods, necessitating a more holistic and observational approach to understanding consumer behavior.

Alternative research approaches:

  • Ethnographic studies
  • Behavioral economics
  • Neuromarketing
  • Social media listening
  • Big data analytics

4. The Power of Emotional and Subconscious Persuasion

Emotions are the lubricants of reason.

Emotional impact. Contrary to the traditional belief in rational messaging, research has shown that emotional content in advertising is far more effective in influencing consumer behavior. Emotional connections can create stronger brand associations, increase memorability, and drive purchase decisions.

Subconscious influence. Many advertising effects occur below the threshold of conscious awareness. Techniques such as priming, framing, and associative learning can shape consumer perceptions and behaviors without their explicit knowledge. This underscores the importance of understanding and leveraging psychological principles in advertising.

Emotional advertising techniques:

  • Storytelling
  • Music and sound design
  • Visual metaphors
  • Character development
  • Humor and surprise

Subconscious persuasion methods:

  • Cognitive biases (e.g., anchoring, scarcity)
  • Sensory marketing
  • Subliminal cues
  • Social proof
  • Implicit associations

5. Integrative Strategy: Beyond Traditional Advertising

Strategy is simply how.

Holistic approach. As the media landscape becomes increasingly complex, traditional siloed approaches to advertising are no longer sufficient. Integrative strategy considers all touchpoints and channels as part of an interconnected system, focusing on creating cohesive brand experiences across multiple platforms.

Adaptability and flexibility. An integrative approach allows for greater adaptability in response to changing consumer behaviors and media consumption patterns. It emphasizes the need for continuous learning and optimization, rather than relying on fixed campaign structures.

Elements of integrative strategy:

  • Cross-channel coordination
  • Data-driven decision making
  • Real-time optimization
  • Customer journey mapping
  • Omnichannel experiences

6. Content Creation in the Age of Infinite Media

If it doesn't spread, it's dead.

Content overload. The digital revolution has led to an unprecedented abundance of content, making it increasingly difficult for brands to stand out. In this environment, creating valuable, engaging content that audiences actively seek out and share has become crucial.

Quality over quantity. Instead of focusing solely on reach and frequency, successful content strategies prioritize creating high-quality, relevant content that resonates with target audiences. This often involves a deeper understanding of audience interests, pain points, and consumption habits.

Content creation strategies:

  • User-generated content
  • Interactive and immersive experiences
  • Educational and informative content
  • Entertainment and storytelling
  • Personalized and contextual content

7. Recombinant Culture: The Art of Creative Stealing

Talent imitates, genius steals.

Innovation through combination. In a world where truly original ideas are rare, innovation often comes from combining existing elements in novel ways. This concept of "creative stealing" involves drawing inspiration from diverse sources and recombining them to create something new and valuable.

Cultural remix. The digital age has amplified this trend, with remix culture becoming a dominant mode of creative expression. Brands can leverage this by tapping into existing cultural references and combining them in unexpected ways to create fresh, resonant ideas.

Sources of creative inspiration:

  • Art and design
  • Technology and science
  • Popular culture
  • Nature and biomimicry
  • Cross-industry innovations

8. The Social Media Revolution: Be Nice or Leave

Be nice or leave!

Shift in power dynamics. Social media has fundamentally altered the relationship between brands and consumers, giving individuals unprecedented power to shape brand narratives. This shift requires brands to adopt a more human, conversational approach to communication.

Authenticity and transparency. In the social media era, brands must prioritize authenticity and transparency in their interactions. This involves not only responding to customer concerns but also proactively engaging in meaningful conversations and demonstrating genuine care for consumer interests.

Social media best practices:

  • Active listening and responsiveness
  • Community building
  • User-generated content initiatives
  • Crisis management and reputation monitoring
  • Influencer collaborations

9. The Future of Advertising: Earning Attention

Do things, tell people.

Actions speak louder. As traditional advertising loses effectiveness, brands must shift focus from simply telling stories to creating meaningful actions and experiences. This involves solving real consumer problems, creating useful tools and services, and demonstrating brand values through tangible initiatives.

Continuous engagement. The future of advertising lies in creating ongoing, value-driven relationships with consumers rather than relying on intermittent campaign bursts. This requires a more holistic approach to brand building that integrates product development, customer service, and marketing communications.

Future-focused strategies:

  • Brand utility (creating useful tools and services)
  • Purpose-driven initiatives
  • Experiential marketing
  • AI and personalization
  • Augmented and virtual reality experiences

Last updated:

FAQ

1. What is Paid Attention: Innovative Advertising for a Digital World by Faris Yakob about?

  • Explores the attention economy: The book examines how advertising must adapt in a digital world where human attention is scarce and content is abundant.
  • Focuses on evolving advertising: Yakob discusses the shift from traditional interruption-based advertising to strategies that earn and maintain consumer attention.
  • Integrates strategy and creativity: The text emphasizes the need for integrative approaches that combine content, platforms, and consumer participation to create meaningful brand experiences.
  • Analyzes human behavior: It delves into the psychology of attention, subconscious influence, and cultural factors that drive consumer decisions.

2. Why should I read Paid Attention by Faris Yakob?

  • Essential for modern marketers: The book provides a deep understanding of how advertising works in a digital, socially connected world, making it crucial for anyone in marketing or advertising.
  • Offers practical frameworks: Yakob presents actionable tools, creative processes, and new briefing formats, supported by real-world case studies from leading brands.
  • Bridges theory and practice: The book combines academic research with industry experience, helping readers apply complex concepts to real-world brand strategies.
  • Challenges traditional thinking: It encourages readers to rethink long-held beliefs about advertising effectiveness, consumer rationality, and market research.

3. What are the key takeaways from Paid Attention by Faris Yakob?

  • Attention is a scarce resource: Brands must compete for limited human attention in a world overflowing with content.
  • Brands as modern myths: Brands function as socially constructed myths, providing meaning and resolving contradictions in society.
  • Shift from buying to earning attention: Success now depends on creating value-added content and authentic brand behaviors, not just paid media.
  • Integrative, behavioral strategies: Effective advertising requires holistic planning, blending creativity, technology, and an understanding of subconscious consumer behavior.

4. How does Faris Yakob define and explain the concept of attention in Paid Attention?

  • Attention as economic good: Attention is likened to water—fluid, limited, and essential—making it a valuable commodity in the digital age.
  • Psychological and neurological basis: The book explains that attention involves focused consciousness with limited capacity, leading to phenomena like inattentional blindness.
  • Prerequisite for persuasion: Capturing attention is the first step in changing minds and behaviors, forming the foundation of communication models like AIDA.
  • Implications for advertising: Since content is abundant but attention is finite, brands must find innovative ways to channel and earn attention.

5. What does Paid Attention by Faris Yakob say about the nature and role of brands?

  • Brands as collective myths: Brands are described as socially constructed myths that provide meaning and resolve contradictions in modern life.
  • Exist as collective perceptions: A brand’s reality and value stem from shared perceptions in consumers’ minds, similar to constructs like money.
  • Bundles of meaning: Brands are made up of interconnected elements ("brandemes") that form a cohesive mythology, allowing for multiple interpretations.
  • Economic power: Strong brands drive irrational behaviors like loyalty and price premiums, creating significant intangible value for companies.

6. What are the main challenges to traditional advertising and media models according to Paid Attention?

  • Impressions as flawed metrics: The traditional focus on impressions ignores whether people actually pay attention, leading to wasted ad spend.
  • Media fragmentation: The dissolution of channel boundaries and rise of multi-platform engagement make channel-centric planning obsolete.
  • Consumer resistance: Unsolicited, irrelevant ads are increasingly blocked or ignored, especially online, reducing effectiveness.
  • Need for value-added communication: Brands must deliver entertainment, utility, or experiences to earn attention rather than simply interrupting audiences.

7. How does Paid Attention by Faris Yakob describe the way advertising works in the digital world?

  • Multiple models coexist: Advertising effectiveness varies by context; some brands benefit from engagement, others from low-attention exposure.
  • Implicit memory effects: Many advertising impacts occur below conscious awareness, with implicit learning creating durable brand associations.
  • Surprise and curiosity: Ads that disrupt expectations or create curiosity gaps are more likely to capture attention and be shared.
  • Virality is audience-driven: Content spreads because of audience behavior and social motivations, not inherent "viral" qualities.

8. What are the limitations of traditional market research highlighted in Paid Attention by Faris Yakob?

  • Unconscious decision-making: Most consumer behavior is subconscious, making self-reported data unreliable.
  • Claimed vs. actual behavior: People often rationalize their actions, leading to a gap between what they say and what they do.
  • Flaws in focus groups and surveys: Artificial settings and social dynamics can distort data, making it a poor predictor of real-world behavior.
  • Triangulation needed: Effective research should combine multiple methods, including ethnography and physiological measures, to uncover true motivations.

9. What is the "Genius Steals" creative process and how does Paid Attention define creativity?

  • Creativity as recombination: The book asserts that creativity is about combining existing ideas in new, non-obvious ways.
  • Six-step process: The "Genius Steals" method includes defining the problem, framing metaphors, seeking inspiration, recombining elements, incubation, and articulation.
  • Diverse influences matter: Exposure to varied cultural, technological, and artistic inputs expands creative possibilities.
  • Embracing complexity: The process encourages cross-disciplinary thinking and tenacity to push beyond obvious solutions.

10. How does Paid Attention by Faris Yakob advise brands to behave in a world of infinite content?

  • Do things, then tell people: Brands should focus on meaningful actions and behaviors that naturally generate attention and content.
  • Technology as a medium: Leveraging advanced technology allows brands to create engaging utilities, tools, and experiences.
  • Behavior as communication: Brand actions should be the foundation of communication, with content amplifying authentic behaviors.
  • Cultural and organizational shifts: Success requires bridging creative and technological disciplines within agencies and brands.

11. What is the "new brief" format proposed in Paid Attention and how does it differ from traditional briefs?

  • Focus on behavior, not just messaging: The new brief centers on solving both brand and consumer problems through desired behaviors and measurable outcomes.
  • Context and participants: It identifies all stakeholders, explores their behaviors, and defines appropriate brand actions and moments for engagement.
  • Collaborative process: Briefing is seen as a generative, group-driven activity that inspires creative, integrative solutions.
  • Alignment with complexity: The format is designed to reflect the realities of a fragmented, participatory media environment.

12. What are the best quotes from Paid Attention by Faris Yakob and what do they mean?

  • “Attention is like water.” (Apollo Robbins): Emphasizes the fluidity and scarcity of attention, highlighting the need to channel it effectively.
  • “Advertising is only evil when it advertises something evil.” (David Ogilvy): Reminds readers that advertising is a tool whose ethical value depends on its use.
  • “If it doesn’t spread, it’s dead.” (Henry Jenkins): Stresses the importance of shareability and social transmission for content success.
  • “Brands are ideas to live by.” (Yakob): Captures the notion that brands serve as modern myths, providing meaning and identity in consumer culture.

Review Summary

3.85 out of 5
Average of 219 ratings from Goodreads and Amazon.

Paid Attention receives mostly positive reviews, with readers appreciating its fresh perspective on modern advertising. Many praise Yakob's insights into the evolving landscape of consumer attention and his proposed framework for adapting marketing strategies. Reviewers highlight the book's accessibility, engaging writing style, and practical tools provided. Some criticize the book for covering familiar ground or lacking focus, but overall, readers find it thought-provoking and valuable for marketers seeking to understand the digital advertising world. The historical context and case studies are particularly well-received.

Your rating:
4.32
23 ratings

About the Author

Faris Yakob is a respected figure in the advertising industry, known for his innovative approach to marketing in the digital age. He is the co-founder of Genius Steals, an advertising agency, and has held prominent positions at various other agencies, including Spies&Assasins, MDC Partners, McCann Erickson NYC, and Naked Communications. Yakob's extensive experience in the field informs his writing, allowing him to provide personal anecdotes and in-depth insights into branding and advertising. His work often combines elements from diverse disciplines such as communications theory, neuroscience, history, culture, and technology to offer a comprehensive understanding of modern advertising practices.

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