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The Workshop Survival Guide

The Workshop Survival Guide

How to design and teach educational workshops that work every time
by Rob Fitzpatrick 2019 221 pages
4.39
100+ ratings
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Key Takeaways

1. Design your workshop around clear Learning Outcomes

Learning Outcomes are the specific bits of knowledge, skill, or insight that your audience takes away.

Define your audience. Start by creating an Audience Profile to understand who will be attending, their experience level, and what they hope to gain. This information will guide your content selection and delivery approach.

Sharpen your outcomes. Avoid vague topics and instead focus on specific, high-value takeaways. For example, instead of "Sales 101," aim for "Sales is about asking good questions." This clarity helps both you and your attendees understand the workshop's purpose.

Cluster related ideas. Group your Learning Outcomes with supporting arguments or key ideas. This structure provides a framework for your workshop and ensures comprehensive coverage of each topic.

2. Use a variety of Teaching Formats to maintain engagement

To avoid "teaching yoga with a lecture", pick a Teaching Format which matches the nature of what you're currently trying to teach.

Essential formats:

  • Lectures: For delivering "book knowledge" and extracting takeaways from exercises
  • Small group discussions: For wrestling with ambiguous options and personal implications
  • "Try it now" practice: For building hands-on skills
  • Scenario challenges: For developing wisdom, evaluation, and decision-making skills
  • Question & answer: For addressing confusion and adding flexibility to your schedule

Maintain attention. Switch Teaching Formats at least every 20 minutes to keep the audience feeling fresh and engaged. This variety helps combat Format Fatigue and maintains energy levels throughout the workshop.

3. Create a Workshop Skeleton before diving into slide design

Don't start with the slides (do start with the Skeleton).

Build the framework. Combine your Learning Outcomes with Schedule Chunks (time blocks divided by breaks) to create a Workshop Skeleton. This high-level view ensures a balanced and well-paced session.

Essential slides only. Begin with the bare minimum number of slides:

  • Learning Outcome summaries
  • Exercise prompts
  • Resource lists
  • Visual examples (if necessary for your topic)

Add flavor later. Once you have the essentials in place, you can add personality and supporting visuals. Remember that slides should serve your content, not dictate it.

4. Facilitate group formation and seating for optimal interaction

If possible, use a seating arrangement which creates "natural" groups.

Ideal setup. Aim for cabaret-style seating with 4-8 people per table. This arrangement allows for easy group formation and rearrangement throughout the workshop.

Manage difficult spaces. If faced with fixed seating, try to cluster attendees together and be prepared to manually assign groups. Design exercises to accommodate flexible group sizes (e.g., 2-3 or 3-5 people).

Proactive facilitation. Help isolated individuals find groups, and be ready to intervene with group dominators. Regularly change group compositions during longer workshops to maintain energy and expose attendees to diverse perspectives.

5. Manage energy levels through breaks and varied activities

To avoid "teaching yoga with a lecture", pick a Teaching Format which matches the nature of what you're currently trying to teach.

Honor break times. Treat coffee breaks as sacred and avoid compromising them to cram in more content. Regular breaks help maintain energy and attention levels.

Vary activities. Use different Teaching Formats to keep attendees engaged:

  • Lectures for knowledge delivery
  • Small group discussions for personal reflection
  • "Try it now" exercises for skill-building
  • Scenario challenges for decision-making practice

Recover attention. After breaks or exercises, use techniques like "talking in circles" or "borrowing goodwill" to regain the group's focus without resorting to authoritarian methods.

6. Handle difficult participants with empathy and redirection

The expert's whole issue is that they feel like they have as much (or more) right to be teaching this material as you do. Disarm them by putting them on a pedestal and including them in your teaching as someone the rest of the class should look up to.

Identify the issue. Common challenges include:

  • Hostile crowds who don't want to be there
  • Oblivious individuals with irrelevant questions
  • Disengaged or non-participating attendees
  • Experts who feel the material is beneath them
  • Troublemakers causing disruptions

Tailor your approach. For example:

  • Acknowledge concerns of hostile crowds and deliver value quickly
  • Sideline oblivious individuals for one-on-one discussions later
  • Wingman shy participants into welcoming groups
  • Put experts on a pedestal by including them in your teaching

Last resort. For implacable disruptors, consider offering a refund and asking them to leave to protect the learning experience of other attendees.

7. Adapt to unexpected challenges with confidence and flexibility

The golden rule of workshop disasters is this: the audience mirrors your panic. If you're cool with it, they're cool with it.

Stay calm. Your reaction sets the tone for the audience. If you remain composed, they're more likely to follow suit.

Have a backup plan. Be prepared to teach without your usual tools or in an unexpected environment. For example, be ready to continue teaching outside if there's a fire alarm.

Reduce vulnerability. Take proactive steps to prevent common issues:

  • Bring your own essential equipment (e.g., adapters, backup slides)
  • Communicate clearly with venues about your needs
  • Arrive early to check the setup and troubleshoot potential problems

8. Protect your own energy as a facilitator

Teaching all day is exhausting. And this fatigue is not something to ignore and endure.

Guard your breaks. Find a private space to recharge during coffee and lunch breaks. If necessary, bring your own food to avoid getting trapped in conversations.

Set boundaries. Communicate clearly with clients or attendees about your need for preparation time, especially during longer events.

Recognize the impact. Remember that protecting your energy isn't selfish—it's essential for delivering a high-quality experience to your attendees.

9. Continuously improve through reflection and iteration

After each workshop, run a short retrospective.

Conduct a retrospective. Spend 10-20 minutes after each workshop reflecting on what went well, what could be improved, and potential changes for next time.

Seek feedback. While formal feedback forms have their place, many workshop problems are self-evident. Pay attention to energy levels, engagement, and confusion during the session.

Implement changes. Choose a small number of high-impact improvements to focus on for your next workshop. Over time, these incremental changes will compound into significant growth in your teaching skills.

Long-term mindset. Approach teaching as a craft to be honed over years, not a skill to be mastered overnight. Embrace challenges as opportunities for growth and continuous improvement.

Last updated:

FAQ

What's "The Workshop Survival Guide" about?

  • Purpose of the book: "The Workshop Survival Guide" by Rob Fitzpatrick and Devin Hunt is a comprehensive manual on designing and facilitating educational workshops that consistently deliver value.
  • Target audience: It is aimed at both novice and experienced facilitators who want to improve their workshop design and delivery skills.
  • Content structure: The book is divided into two main parts: Workshop Design Essentials and Facilitation Essentials, each providing detailed strategies and techniques.
  • Practical focus: It emphasizes practical, actionable advice that can be applied to a wide range of workshop topics and audiences.

Why should I read "The Workshop Survival Guide"?

  • Proven methods: The authors share a reliable approach that has been tested in hundreds of workshops across various industries and audiences.
  • Comprehensive guidance: It covers everything from initial design to handling unexpected challenges during facilitation, making it a one-stop resource for workshop facilitators.
  • Adaptability: The strategies are adaptable to different workshop formats, durations, and audience types, ensuring broad applicability.
  • Skill development: It helps facilitators develop the skills needed to create engaging, high-energy workshops that leave participants satisfied and eager to learn more.

What are the key takeaways of "The Workshop Survival Guide"?

  • Workshop Skeleton: Start with a clear structure by defining your audience, schedule, and learning outcomes before creating slides or content.
  • Teaching Formats: Use a variety of teaching formats to maintain energy and attention, such as lectures, discussions, and hands-on practice.
  • Facilitation Techniques: Learn how to introduce yourself, manage group dynamics, and handle difficult participants effectively.
  • Energy Management: Design workshops that maintain high energy levels through strategic breaks and varied activities.

How do the authors suggest maintaining audience energy and attention?

  • Regular breaks: Insert breaks every 60-90 minutes to keep energy levels high and prevent fatigue.
  • Vary teaching formats: Switch teaching formats at least every 20 minutes to keep the audience engaged and attentive.
  • Deliver "a-ha" moments: Consistently provide valuable insights or takeaways to maintain goodwill and interest.
  • Interactive exercises: Incorporate hands-on activities and discussions to refresh attention and reinforce learning.

What is the "Workshop Skeleton" and why is it important?

  • Definition: The Workshop Skeleton is a foundational structure that includes the audience profile, schedule chunks, and learning outcomes.
  • Purpose: It provides a clear framework for designing a workshop, ensuring that all elements align with the intended learning goals.
  • Benefits: By focusing on the skeleton first, facilitators can avoid getting lost in details and ensure a coherent, effective workshop.
  • Flexibility: It allows for easy adjustments and iterations, making it adaptable to different audiences and topics.

What are the five essential teaching formats mentioned in "The Workshop Survival Guide"?

  • Lectures: Used for delivering book knowledge and extracting takeaways from exercises, but should be kept short to avoid fatigue.
  • Small group and pair discussions: Encourage engagement with ambiguous questions and personal implications, fostering deeper understanding.
  • "Try it now" practice: Provides hands-on experience to build skills, ensuring that theoretical knowledge is applied in practice.
  • Scenario challenges: Develop critical thinking and decision-making by asking participants to evaluate and act in complex situations.
  • Question & answer: Offers flexibility in the schedule and helps address major objections or confusion, though it should not be overused.

How do the authors recommend handling difficult participants or hostile audiences?

  • Acknowledge concerns: Explicitly recognize the audience's concerns and quickly deliver value to win them over.
  • Sideline irrelevant questions: Politely suggest discussing specific issues 1-on-1 during breaks to keep the session on track.
  • Put experts on a pedestal: Involve knowledgeable participants by asking for their input, turning potential hostility into collaboration.
  • One-on-one intervention: If necessary, speak privately with disruptive individuals to understand and address their concerns.

What strategies do the authors suggest for staying on schedule during a workshop?

  • Use two clocks: Employ a section timer and an exercise timer to keep track of time without relying on a smartphone.
  • Announce late starts: Inform attendees of any delays and set a new start time to manage expectations.
  • Recover time: Use flexible sections like Q&A to regain lost time, or cut content if necessary to stay on track.
  • Create a safety net: If running late, offer to provide missed content via email to accommodate those who need to leave.

What are some advanced teaching formats mentioned in the appendix?

  • Trigger Questions: Use rapid-fire prompts to generate ideas and reveal alternative solutions, helping participants escape tunnel vision.
  • Card Games: Introduce tools or resources through engaging games, facilitating learning in a playful manner.
  • Judging Hat: Have participants act as judges to understand evaluation processes, useful for skills judged by external parties.
  • Lab Time: Allow attendees to work on their own projects with expert help available, ideal for hands-on disciplines.

What are the best quotes from "The Workshop Survival Guide" and what do they mean?

  • "Attention is the first step in the learning process." This quote emphasizes the importance of capturing and maintaining audience attention to facilitate effective learning.
  • "The audience grants you temporary control of their attention." It highlights the responsibility of the facilitator to deliver value and maintain goodwill throughout the workshop.
  • "You can’t teach yoga with a lecture." This metaphor underscores the need to match teaching formats with the nature of the content being taught.
  • "The audience mirrors your panic." It reminds facilitators to remain calm and composed, as their demeanor directly influences the audience's response.

How do the authors suggest using co-teachers, expert guests, and helpers in workshops?

  • Co-teachers: Share teaching responsibilities and provide feedback to improve facilitation skills, enhancing the overall workshop experience.
  • Expert guests: Add credibility and diverse perspectives, complementing core teaching material without taking over the main content.
  • Facilitation helpers: Assist with exercises and help manage larger audiences, ensuring smooth execution of complex activities.
  • Operational helpers: Handle logistical issues and unexpected problems, allowing the facilitator to focus on teaching.

What is the role of "Learning Outcomes" in workshop design according to "The Workshop Survival Guide"?

  • Definition: Learning Outcomes are the specific, high-value takeaways that participants are expected to gain from the workshop.
  • Guidance: They help facilitators decide what content to include and what to cut, ensuring a focused and relevant workshop.
  • Structure: Learning Outcomes form the backbone of the Workshop Skeleton, guiding the design and facilitation process.
  • Evaluation: They provide a benchmark for assessing the success of the workshop, both for the facilitator and the participants.

Review Summary

4.39 out of 5
Average of 100+ ratings from Goodreads and Amazon.

The Workshop Survival Guide receives high praise for its practical, actionable advice on creating and delivering effective workshops. Readers appreciate its clear structure, real-world examples, and focus on both planning and facilitation. Many found it valuable for improving their teaching skills, regardless of experience level. The book is commended for its concise yet comprehensive approach, covering everything from workshop design to handling difficult situations. Some readers wish it addressed online workshops, but overall, it's highly recommended for educators and presenters seeking to enhance their workshop skills.

Your rating:

About the Author

Rob Fitzpatrick is an experienced entrepreneur and author with a diverse background in technology, business, and education. He co-founded Founder Centric, an education agency, and has successfully raised funding in both the US and UK. Fitzpatrick's expertise lies in customer learning and early-stage business development. He authored "The Mom Test," a book on effective customer conversations, which is taught at prestigious universities worldwide. Fitzpatrick co-wrote "The Workshop Survival Guide," drawing from his extensive experience in entrepreneurship and education. His practical approach and ability to distill complex concepts into actionable advice have made his books popular among entrepreneurs and educators alike.

Other books by Rob Fitzpatrick

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