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Book Summaries

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently Cover
9 1/2 Things You Would Do Differently
by Fred Lee
4.03
1,214 ratings
Fred Lee's innovative approach to healthcare management draws on Disney's customer service principles, making it a must-read for dental assistants who want to enhance patient experiences. Reviewers praise its practical advice and emphasis on empathy, which are crucial in any healthcare setting.
3 Key Takeaways:
  1. Redefine competition to focus on patient experience
  2. Prioritize courtesy over efficiency in healthcare
  3. Shift from patient satisfaction to patient loyalty
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The Dental Diet: The Surprising Link between Your Teeth, Real Food, and Life-Changing Natural Health Cover
The Surprising Link between Your Teeth, Real Food, and Life-Changing Natural Health
by Steven Lin
4.17
797 ratings
Dr. Steven Lin, a board-registered dentist, explores the crucial link between nutrition and dental health, making this book essential for dental assistants looking to deepen their understanding of oral care. Readers appreciate its holistic approach and insights into how diet impacts dental health.
3 Key Takeaways:
  1. Dental health is a window into overall health and well-being
  2. Modern diet has caused widespread dental problems and chronic diseases
  3. Fat-soluble vitamins A, D, and K2 are crucial for dental and overall health
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Management Principles for Health Professionals Cover
by Joan Gratto Liebler
3.60
30 ratings
This comprehensive guide by Joan Gratto Liebler provides essential management principles tailored for health professionals, making it a valuable resource for dental assistants aiming to understand the broader healthcare environment. Readers find it insightful for enhancing patient care and navigating the complexities of healthcare management.
3 Key Takeaways:
  1. The Dynamic Healthcare Environment: Adapt or Perish
  2. Leadership in Healthcare: Navigating Change and Empowering Teams
  3. Strategic Planning: Charting the Course for Healthcare Organizations
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