Eric Berridge is the author of "Customer Obsessed," a book that draws on his extensive experience in customer-centric business strategies.
As the co-founder and CEO of Bluewolf, a global consulting firm, Berridge has established himself as an authority in customer relationship management and digital transformation.
His expertise is particularly focused on leveraging Salesforce technologies to enhance customer experiences.
Berridge's approach combines practical insights with real-world examples, reflecting his hands-on experience in helping organizations become more customer-focused.
His writing style is described as conversational and accessible, making complex business concepts relatable to a wide audience.
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