Fred Lee

Fred Lee was a healthcare executive and consultant who drew upon his experiences working with both hospitals and Disney to develop innovative approaches to patient care and hospital management.

Born in 1939, Lee had a diverse career that spanned healthcare administration, consulting, and even a stint at Disney.

His unique perspective allowed him to bridge the gap between hospitality and healthcare, applying Disney's customer service principles to improve patient experiences.

Fred Lee became known for his emphasis on compassion, empathy, and creating a positive organizational culture in healthcare settings.

His book "If Disney Ran Your Hospital" became influential in the healthcare industry, offering fresh insights on patient satisfaction and employee motivation.