Margaret Shepherd is an author and expert calligrapher known for her work on communication and social skills.
She has written several books on calligraphy and is recognized for her expertise in gracious communication.
Shepherd speaks annually at MIT's "charm school" about the importance of effective communication.
Her approach to conversation focuses on making others feel comfortable, listened to, and appreciated.
While some readers question her qualifications as a conversation expert, many appreciate her humane sensitivity and focus on building rapport.
Shepherd's writing style is clear and practical, offering readers concrete tips for improving their social interactions across various contexts.
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