Robin Lent
Robin Lent is the author of "Selling Luxury," a book that focuses on providing guidance for sales professionals in the luxury retail industry.
Lent draws from experience in the field to offer practical advice and strategies for enhancing customer service and boosting sales in high-end retail environments.
The book presents 88 recommendations for luxury sales associates, covering topics such as customer interaction, personalized service, and creating memorable shopping experiences.
Lent's approach emphasizes the importance of going beyond basic customer service to create a unique and exclusive atmosphere that aligns with luxury brand values.
