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Cracking the PM Interview

Cracking the PM Interview

How to Land a Product Manager Job in Technology
by Gayle Laakmann McDowell 2013 364 pages
4.19
4k+ ratings
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Key Takeaways

1. Master the PM interview process: Understand company expectations and showcase your skills

Product management shouldn't be this elusive role, accessible only to those who are lucky (and connected) enough to have someone explain what PMing is all about.

Understand the interview process. Different companies have varying expectations and interview styles for PM candidates. Google focuses on product sense and analytical skills, while Amazon emphasizes leadership principles. Familiarize yourself with each company's specific approach and tailor your preparation accordingly.

Showcase key PM skills. Throughout the interview process, demonstrate:

  • Strong communication and leadership abilities
  • Analytical and problem-solving skills
  • Technical competence (varies by company)
  • User empathy and product design thinking
  • Business acumen and strategic vision

2. Develop a compelling product pitch: Articulate your background, experience, and passion

This is your opportunity to connect your experience with the job you're interviewing for.

Craft a concise narrative. Prepare a 1-2 minute pitch that highlights:

  • Your relevant background and experience
  • Key accomplishments and impact
  • Passion for technology and product development
  • Why you're interested in the specific company and role

Tailor your pitch. Customize your story for each company, emphasizing experiences and skills that align with their product focus and culture. Practice delivering your pitch to ensure it sounds natural and engaging.

3. Conduct thorough company research: Demonstrate knowledge of products, strategy, and culture

Walking into your interview, you should be prepared to talk in depth about the following: One online product, one physical "offline" product, one product you purchased recently, your "favorite" product or website, a product you think is well designed, the company or team's product.

Research key areas. For each company, understand:

  • Product lineup and features
  • Target market and user base
  • Business model and revenue streams
  • Competitors and market positioning
  • Company culture and values
  • Recent news and product launches

Develop informed opinions. Based on your research, form thoughtful perspectives on:

  • Strengths and weaknesses of the company's products
  • Potential areas for improvement or expansion
  • How the company's strategy aligns with market trends

4. Craft a standout PM resume: Highlight achievements, technical skills, and leadership experience

A resume isn't read; it's skimmed. A resume screener will glance at your resume for about 15 seconds (or maybe less) to make a decision about whether or not to interview you.

Focus on impact. Highlight specific achievements and quantifiable results:

  • Revenue generated or costs saved
  • User growth or engagement metrics improved
  • Successful product launches or feature implementations

Showcase relevant skills. Emphasize:

  • Technical skills (programming languages, data analysis tools)
  • Product design and user research experience
  • Project management and leadership abilities

Optimize for skimmability. Use:

  • Concise bullet points (1-2 lines each)
  • Strong action verbs
  • Relevant keywords from the job description

5. Excel in behavioral interviews: Use structured responses to showcase problem-solving abilities

Behavioral questions are about your content and your communication.

Use the STAR method. Structure your responses with:

  • Situation: Briefly describe the context
  • Task: Explain your specific responsibility
  • Action: Detail the steps you took
  • Result: Highlight the outcome and impact

Prepare diverse examples. Have stories ready that demonstrate:

  • Leadership and influence
  • Dealing with challenges or conflicts
  • Successful project execution
  • Collaboration and teamwork
  • Learning from failures

Practice active listening. Pay attention to the specific question asked and tailor your response accordingly. Be concise while providing enough detail to showcase your skills and impact.

6. Tackle product design questions: Focus on user needs and demonstrate structured thinking

Ultimately, these design questions are getting at how well you can show user empathy. Can you get inside the user's head and think about what that type of user would want?

Follow a structured approach:

  1. Clarify the problem and user needs
  2. Define target users and use cases
  3. Brainstorm potential solutions
  4. Prioritize features based on impact and feasibility
  5. Outline implementation and metrics for success

Demonstrate user empathy. Consider:

  • User personas and their specific needs
  • Pain points in current solutions
  • How your proposed design addresses user goals

Think holistically. Consider:

  • Business goals and constraints
  • Technical feasibility
  • Market trends and competitive landscape

7. Navigate estimation and technical questions: Showcase analytical and coding skills

Estimation questions are entirely about the process you take to solve them. It's the journey, not the destination, so to speak.

For estimation questions:

  1. Clarify assumptions
  2. Break down the problem into smaller components
  3. Make reasonable estimates for each component
  4. Show your work and explain your reasoning
  5. Sanity check your final answer

For coding questions:

  • Discuss your approach before diving into code
  • Write clean, readable code (even if pseudocode)
  • Test your solution with sample inputs
  • Analyze time and space complexity
  • Discuss potential optimizations or trade-offs

8. Demonstrate strategic thinking: Analyze product decisions and market opportunities

Strategy questions include asking what a company's strategy is or how to design a strategy.

Analyze at multiple levels:

  • Micro: Business model and user value proposition
  • Macro: Company vision and market positioning

Consider key factors:

  • Market size and growth potential
  • Competitive landscape
  • User needs and pain points
  • Technological trends and capabilities
  • Revenue streams and profitability

Develop frameworks. Use tools like:

  • SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
  • Porter's Five Forces
  • Customer journey mapping

9. Master case study interviews: Apply frameworks to solve real-world product challenges

Case questions are aimed to get you to maximize profit, which is of course the difference between revenue and costs.

Follow a structured approach:

  1. Clarify the problem and objectives
  2. Gather relevant information
  3. Analyze the data and identify key insights
  4. Develop potential solutions
  5. Evaluate trade-offs and make recommendations
  6. Outline implementation steps and success metrics

Apply relevant frameworks. Use tools like:

  • Business Model Canvas
  • Product/Market Fit analysis
  • Cost-benefit analysis
  • User segmentation and personas

Practice quantitative reasoning. Be prepared to:

  • Estimate market sizes
  • Calculate key metrics (e.g., CAC, LTV, churn rate)
  • Analyze pricing strategies

10. Develop essential PM skills: Balance technical knowledge, business acumen, and user empathy

A PM is responsible for making sure that a team ships a great product.

Cultivate a diverse skill set:

  • Technical understanding: Ability to communicate with engineers and understand product feasibility
  • Business acumen: Analyze market trends, competitive landscape, and revenue potential
  • User empathy: Conduct user research, develop personas, and prioritize user needs
  • Communication: Articulate product vision and collaborate across teams
  • Data analysis: Use metrics to inform decision-making and measure success

Gain hands-on experience:

  • Build side projects or contribute to open-source products
  • Participate in hackathons or product design competitions
  • Seek internships or rotational programs in product roles

Continuously learn and adapt:

  • Stay updated on industry trends and emerging technologies
  • Network with other PMs and attend product-focused events
  • Seek mentorship from experienced product leaders

Last updated:

Review Summary

4.19 out of 5
Average of 4k+ ratings from Goodreads and Amazon.

Cracking the PM Interview receives mostly positive reviews for its comprehensive coverage of product management roles and interview preparation. Readers praise its detailed insights, practical advice, and real-world examples. Many find it helpful for understanding PM responsibilities and company-specific interview processes. Some criticize its length and occasional dryness. While most recommend it for aspiring PMs, a few suggest it may not be sufficient on its own. Overall, reviewers consider it a valuable resource for those seeking PM positions or looking to improve their skills.

Your rating:

About the Author

Gayle Laakmann McDowell is a prominent figure in the tech industry, known for her expertise in career development and interview preparation. She is the founder and CEO of CareerCup, a company focused on helping job seekers in the tech industry. McDowell has authored several successful books, including "Cracking the PM Interview" and "Cracking the Coding Interview." Her background includes software engineering roles at major tech companies like Microsoft, Apple, and Google. McDowell holds degrees in Computer Science from the University of Pennsylvania and an MBA from Wharton. She leverages her experience and education to provide valuable insights for job seekers in the tech industry.

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