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Remote

Remote

Office Not Required
by Jason Fried 2013 256 pages
3.8
13k+ ratings
Listen
8 minutes

Key Takeaways

1. Remote work is the future: Technology has made it possible and beneficial

The technology is here; it's never been easier to communicate and collaborate with people anywhere, any time.

Technological advancements have transformed the workplace, enabling seamless remote collaboration. Tools like video conferencing, screen sharing, and project management software have eliminated many barriers to remote work. This shift offers numerous benefits:

  • Reduced commute time and costs
  • Access to a global talent pool
  • Increased productivity due to fewer office distractions
  • Improved work-life balance for employees

Environmental impact is also significant, with reduced commuting leading to lower carbon emissions. Companies can save on office space and related expenses, while employees enjoy the flexibility to work from anywhere.

2. Embrace asynchronous collaboration and flexible schedules

The big transition with a distributed workforce is going from synchronous to asynchronous collaboration.

Asynchronous communication allows team members to work on their own schedules, increasing productivity and reducing interruptions. This approach:

  • Enables people to work during their most productive hours
  • Accommodates different time zones and personal commitments
  • Encourages thoughtful, well-crafted responses

To facilitate asynchronous work:

  • Use tools like Basecamp, Slack, or Asana for project management and communication
  • Set clear expectations for response times and availability
  • Document decisions and processes for easy reference

Embrace flexible schedules, allowing employees to work when they're most productive, whether early morning or late at night.

3. Focus on the work, not the chair: Measure output, not hours

When you can't see someone all day long, the only thing you have to evaluate is the work.

Results-oriented management is crucial for remote work success. Instead of monitoring hours worked or time spent at a desk, focus on:

  • Quality and timeliness of deliverables
  • Achievement of agreed-upon goals and objectives
  • Contribution to team projects and overall company success

Implement clear performance metrics and regular check-ins to ensure alignment and progress. This approach:

  • Encourages autonomy and self-motivation
  • Reduces micromanagement and increases trust
  • Allows for fair evaluation of remote and in-office employees

4. Build a culture of trust and empowerment for remote success

If you can't let your employees work from home out of fear they'll slack off without your supervision, you're a babysitter, not a manager.

Trust is foundational to successful remote work. To build a culture of trust:

  • Hire self-motivated individuals who can work independently
  • Provide clear expectations and goals
  • Empower employees to make decisions and take ownership of their work
  • Celebrate successes and learn from failures as a team

Foster open communication and transparency:

  • Regular team meetings and one-on-ones
  • Shared project management tools and documentation
  • Encourage questions and feedback

Remember that trust is a two-way street; managers must also be reliable and supportive of their remote teams.

5. Overcome common excuses and fears about remote work

Magic and creativity thrive in diverse cultures.

Address concerns proactively to overcome resistance to remote work:

  • Collaboration: Use tools like video conferencing and digital whiteboards
  • Security: Implement strong cybersecurity measures and protocols
  • Culture: Foster connection through virtual team-building activities
  • Productivity: Focus on results and set clear expectations

Emphasize the benefits of remote work:

  • Increased productivity due to fewer distractions
  • Access to a wider talent pool
  • Reduced overhead costs for office space
  • Improved employee satisfaction and retention

Start with small steps, such as allowing occasional work-from-home days, to ease the transition and demonstrate success.

6. Hire and retain the best talent globally through remote opportunities

The world has never been smaller and markets have never been more open.

Global talent acquisition becomes possible with remote work, allowing companies to:

  • Access a diverse pool of skilled professionals
  • Hire based on merit, not location
  • Reduce competition for local talent in tech hubs

To attract and retain top remote talent:

  • Offer competitive salaries regardless of location
  • Provide opportunities for growth and development
  • Create a strong remote work culture and support system
  • Emphasize work-life balance and flexibility

Consider implementing a "remote-first" hiring strategy to fully leverage the global talent pool and create a truly diverse workforce.

7. Create a balanced remote work lifestyle to avoid burnout

It's easy to turn work into your predominant hobby.

Establish boundaries between work and personal life to maintain well-being:

  • Create a dedicated workspace separate from living areas
  • Set and stick to regular working hours
  • Take breaks and schedule time for exercise and social activities
  • Use different devices or accounts for work and personal use

Encourage a healthy work-life balance for remote teams:

  • Respect off-hours and weekends
  • Promote the use of vacation time
  • Offer mental health resources and support
  • Lead by example as a manager

Regularly check in with team members to ensure they're not overworking and address any signs of burnout promptly.

8. Effective remote management requires new skills and practices

The job of a manager is not to herd cats, but to lead and verify the work.

Adapt management styles for remote teams:

  • Focus on outcomes rather than micromanaging daily activities
  • Develop strong communication skills for virtual interactions
  • Learn to build trust and rapport without in-person contact
  • Become proficient in remote collaboration tools and technologies

Implement effective remote management practices:

  • Regular one-on-one check-ins with team members
  • Clear goal-setting and performance expectations
  • Virtual team-building activities and social interactions
  • Transparent decision-making and information sharing

Invest in training for managers to develop these new skills and adapt to the challenges of remote leadership.

9. Remote work can lead to increased productivity and job satisfaction

Freedom is slavery.

Paradoxically, remote work can increase productivity and satisfaction by:

  • Eliminating commute time and office distractions
  • Allowing employees to work during their most productive hours
  • Providing a better work-life balance and reduced stress

To maximize these benefits:

  • Set clear goals and deadlines
  • Provide the necessary tools and resources for remote work
  • Encourage regular breaks and time off to prevent burnout
  • Recognize and reward productivity and achievements

Monitor employee satisfaction through regular surveys and feedback sessions, addressing any concerns promptly to maintain high morale and engagement.

10. Learn from open source projects to improve remote collaboration

Compared to your average business or consumer software package, all these open source examples are endlessly more complex and involve far more people in their production.

Open source projects offer valuable lessons for remote collaboration:

  • Asynchronous communication and decision-making
  • Clear documentation and version control
  • Meritocracy-based contributions and recognition
  • Global, diverse teams working towards common goals

Apply open source principles to your remote work:

  • Use version control systems for documentation and code
  • Implement transparent decision-making processes
  • Encourage contributions from all team members
  • Foster a culture of continuous improvement and learning

By adopting these practices, companies can improve collaboration, increase innovation, and build stronger, more resilient remote teams.

Last updated:

Review Summary

3.8 out of 5
Average of 13k+ ratings from Goodreads and Amazon.

Remote receives mixed reviews, with ratings ranging from 1 to 5 stars. Positive reviews praise its insights on remote work advantages and practical tips. Critics find it repetitive, outdated, and lacking depth. Some readers appreciate its persuasive arguments for remote work, while others feel it oversimplifies challenges. The book is seen as more valuable for those new to remote work or trying to convince others of its benefits. Many reviewers note that the COVID-19 pandemic has changed the landscape of remote work since the book's 2013 publication.

Your rating:

About the Author

Jason Fried is an entrepreneur, author, and thought leader in the tech industry. As the co-founder and President of 37signals (now Basecamp), he has been instrumental in developing innovative software products and promoting progressive work practices. Fried is known for his advocacy of simplicity in business and design, emphasizing the value of basics. He has co-authored several books on entrepreneurship, management, and software development. Fried is a sought-after speaker, sharing his insights on business and technology at conferences worldwide. His approach to work and management, particularly regarding remote work, has influenced many in the tech industry and beyond.

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