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Book Summaries

Never Split the Difference: Negotiating as if Your Life Depended on It Cover
Negotiating as if Your Life Depended on It
by Chris Voss
4.36
165,535 ratings
Chris Voss, a former FBI negotiator, shares powerful negotiation techniques that can be applied in everyday situations, making it a must-read for anyone looking to enhance their conflict resolution skills.
3 Key Takeaways:
  1. Active Listening: The Foundation of Effective Negotiation
  2. Tactical Empathy: Understanding and Influencing Emotions
  3. Calibrated Questions: Guiding Conversations Without Confrontation
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Crucial Conversations: Tools for Talking When Stakes Are High Cover
Tools for Talking When Stakes Are High
by Kerry Patterson
4.07
73,132 ratings
Kerry Patterson's bestselling guide offers tools for handling high-stakes conversations, making it a vital resource for leaders and managers aiming to foster open dialogue.
3 Key Takeaways:
  1. Recognize the power of dialogue in crucial conversations
  2. Start with heart: Focus on what you really want
  3. Learn to look: Notice when safety is at risk
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Nonviolent Communication: A Language of Life Cover
A Language of Life
by Marshall B. Rosenberg
4.34
40,124 ratings
Marshall Rosenberg's groundbreaking work on Nonviolent Communication provides essential tools for resolving conflicts peacefully, making it invaluable for coaches and leaders alike.
3 Key Takeaways:
  1. Observe without evaluating to foster compassionate communication
  2. Identify and express feelings accurately for better self-awareness
  3. Connect feelings with needs to understand underlying motivations
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Difficult Conversations: How to Discuss What Matters Most Cover
How to Discuss What Matters Most
by Douglas Stone
4.07
18,076 ratings
Douglas Stone, a Harvard Law School lecturer, provides practical strategies for navigating tough conversations, making this book essential for anyone looking to improve their communication skills.
3 Key Takeaways:
  1. Difficult conversations are about feelings, identity, and conflicting perspectives
  2. Move from certainty to curiosity by exploring each other's stories
  3. Separate impact from intent to avoid misunderstandings
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The Peacemaker Cover
by Ken Sande
4.28
5,556 ratings
Ken Sande's biblical approach to conflict resolution offers practical guidance for those seeking to navigate disputes with grace and understanding, making it a unique addition to conflict coaching.
3 Key Takeaways:
  1. Conflict is an opportunity for growth and glorifying God
  2. Address your own faults before confronting others
  3. Pursue peace through gentle restoration and reconciliation
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Coaching for Performance: Growing Human Potential and Purpose: The Principles and Practice of Coaching and Leadership Cover
Growing Human Potential and Purpose: The Principles and Practice of Coaching and Leadership
by John Whitmore
4.10
2,935 ratings
John Whitmore's classic on coaching principles provides a solid foundation for conflict coaching, emphasizing the importance of awareness and responsibility in unlocking potential.
3 Key Takeaways:
  1. Coaching unlocks potential and maximizes performance through awareness and responsibility
  2. The GROW model provides a powerful framework for effective coaching conversations
  3. Powerful questions and active listening are essential skills for coaches
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The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever Cover
Be Humble, Stay Curious & Change the Way You Lead Forever
by Michael Bungay Stanier
4.15
1,720 ratings
Michael Bungay Stanier emphasizes the importance of curiosity over advice in leadership, making this book a transformative read for coaches looking to enhance their effectiveness.
3 Key Takeaways:
  1. Recognize the Advice Trap: Giving advice doesn't always work
  2. Understand Hard Change vs. Easy Change in behavior modification
  3. Tame your Advice Monster: Tell-It, Save-It, and Control-It personas
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5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities Cover
Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
by Bill Eddy
3.93
1,234 ratings
Bill Eddy, an expert in high-conflict personalities, provides essential insights and strategies for managing difficult relationships, making this book a crucial resource for conflict coaches.
3 Key Takeaways:
  1. High-Conflict Personalities: Recognizing the 10% Who Can Ruin Your Life
  2. The Five Types of High-Conflict Personalities and Their Core Traits
  3. Warning Signs: Identifying HCPs Using the WEB Method and 90 Percent Rule
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Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results Cover
Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results
by Cy Wakeman
4.07
1,328 ratings
Cy Wakeman's no-nonsense approach to leadership emphasizes personal accountability and clarity, making it a valuable resource for conflict coaches aiming to create drama-free environments.
3 Key Takeaways:
  1. Embrace Reality: Your Mindset is the Source of Suffering
  2. Lead First, Manage Second: Focus on Hearts and Minds
  3. Work with the Willing: Invest in Top Performers
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