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HBR's 10 Must Reads on Managing People

HBR's 10 Must Reads on Managing People

作者 Harvard Business Review 2010 240 页数
4.00
1k+ 评分
9 分钟

重点摘要

1. 有效的领导力依赖于理解和适应不同的风格

最有效的领导者会根据需要灵活切换领导风格。

情境领导。 成功的领导者认识到,不同的情境和个体需要不同的方式。他们发展出一套领导风格,包括权威型、民主型、教练型和标杆型。通过理解每种风格的优点和局限,领导者可以调整他们的方法,以*大化团队绩效和个人成长。

情商。 高情商的领导者更能准确地解读情境并做出适当的反应。这包括自我意识、自我管理、社交意识和关系管理。通过发展这些能力,领导者可以更有效地驾驭复杂的人际动态,并激励他们的团队达到更高的绩效水平。

  • 关键领导风格:
  • 权威型:提供明确的方向和愿景
  • 民主型:促进合作和共识
  • 教练型:发展长期能力
  • 标杆型:推动高标准和快速结果

2. 团队在适当结构和管理下优于个人

一个团队不仅仅是其成员的总和。

团队构成。 有效的团队是有意构建的,具备互补的技能和多样的视角。这种多样性使团队能够从多个角度应对复杂挑战并产生创新解决方案。领导者在组建团队时应仔细考虑技术专长、解决问题的能力和人际技能的组合。

共同目标和责任。 高绩效团队由明确、有吸引力的目标联合起来,并对结果共同负责。这种共同承诺培养了责任感并推动集体努力。领导者可以通过以下方式培养这种氛围:

  • 让团队成员参与设定目标和定义成功标准
  • 建立明确的角色和责任
  • 鼓励开放的沟通和建设性的反馈
  • 庆祝团队成就并从挫折中学习

3. 公平的过程对于建立信任和推动绩效至关重要

公平过程被证明是公司从生产型经济向知识型经济过渡的强大管理工具。

参与和透明。 公平过程涉及让个人参与影响他们的决策,解释选择背后的理由,并设定明确的期望。这种方法建立了信任,培养了承诺,并释放了员工的自主努力。领导者应优先考虑:

  • 征求各级组织的意见和想法
  • 公开沟通挑战和权衡
  • 提供决策背景,即使结果不利

长期利益。 虽然公平过程在短期内可能需要更多时间和精力,但它们带来了显著的长期优势。持续应用公平过程的组织会经历:

  • 更高的员工参与度和保留率
  • 增加的创新和解决问题的能力
  • 在面对变化时更大的韧性和适应性

4. 无意识偏见显著影响决策,必须积极对抗

我们大多数人都远远低估了自己的自我认知。

识别隐性偏见。 每个人都有无意识的偏见,这可能导致错误的判断和决策。常见的偏见包括:

  • 内群体偏好
  • 确认偏见
  • 过度自信偏见
  • 锚定偏见

领导者必须首先承认这些偏见的存在,然后采取有意的步骤来减轻其影响。

减轻偏见的策略。 组织可以实施各种策略来减少无意识偏见的影响:

  • 在招聘过程中进行盲目简历筛选
  • 结构化面试技巧
  • 多样化的决策小组
  • 定期的偏见意识培训
  • 数据驱动的绩效评估

通过积极对抗偏见,领导者可以创造更具包容性的环境,并做出更客观的决策。

5. 管理向上关系对职业成功和组织效能至关重要

有效的管理者不仅花时间和精力管理与下属的关系,还管理与上司的关系。

理解相互依赖。 成功的专业人士认识到上司与下属关系的相互依赖性。双方都依赖对方获取信息、资源和支持以实现目标。通过承认这种相互依赖,个人可以主动管理这种关系,以造福自己、上司和组织。

管理向上的策略。 有效管理向上关系的关键方法包括:

  • 明确期望和优先事项
  • 适应上司的沟通和决策风格
  • 提供定期更新和相关信息
  • 提供解决方案,而不仅仅是问题
  • 通过可靠性和诚实建立信任

通过掌握这些技能,专业人士可以更有效地驾驭组织动态,并增加他们的影响力和影响力。

6. 持续学习和自我反思对个人和职业成长至关重要

*好的管理者通过设定正确的背景来获得出色的结果,而不是试图控制他们的员工。

成长心态。 拥有成长心态——相信能力和智力可以通过努力和学习来发展——对持续发展至关重要。这种方法鼓励个人:

  • 寻求具有挑战性的任务和新体验
  • 将失败视为学习和改进的机会
  • 积极征求反馈并付诸行动
  • 定期反思自己的表现和成长领域

创建学习文化。 组织可以通过以下方式促进持续学习:

  • 提供技能发展的资源和时间
  • 鼓励实验和有计划的冒险
  • 认可和奖励学习和改进的努力
  • 实施指导和教练计划

通过优先考虑持续学习,个人和组织都可以更快地适应变化的环境,并保持竞争优势。

7. 伦理决策需要警惕和对公平的承诺

要在管理他人方面表现出色,您必须将这种洞察力带入您的行动和互动中。

伦理框架。 领导者必须制定强有力的伦理框架来指导决策,特别是在复杂或模糊的情况下。这包括:

  • 明确阐明组织的价值观和伦理标准
  • 考虑决策对所有利益相关者的影响
  • 鼓励公开讨论伦理困境
  • 以身作则,遵守伦理原则

克服伦理盲点。 即使是有良好意图的人也可能由于各种心理和组织因素而陷入伦理失误。为了解决这个问题:

  • 定期审查决策和流程以发现潜在的伦理问题
  • 创建检查和平衡系统
  • 培养员工感到安全提出伦理问题的文化
  • 在整个组织中提供伦理培训和资源

通过保持对伦理的警惕关注,领导者可以建立信任,提升声誉,并创造可持续的长期价值。

8. 有效的沟通和反馈是高绩效团队的基础

不断调整角色以利用每个人的独特性是出色管理的本质。

清晰和频繁的沟通。 高绩效团队优先考虑开放、诚实和定期的沟通。这包括:

  • 设定明确的目标和期望
  • 提供决策和变更的背景
  • 鼓励分享想法和关注点
  • 及时解决冲突和误解

建设性反馈。 有效的反馈是具体的、及时的,并且关注行为而非个性。领导者应:

  • 提供正面强化和建设性批评
  • 鼓励同伴之间的反馈
  • 创造定期检查和绩效讨论的机会
  • 将反馈框架化,关注影响和未来改进

通过培养开放沟通和持续反馈的文化,团队可以快速适应,从错误中学习,并不断提高绩效。

9. 组织变革需要明确的愿景、员工参与和持续执行

变革必须从高层开始,否则防御性的高级管理人员可能会否认来自下层的任何思维模式转变。

阐明有吸引力的愿景。 成功的变革计划始于对未来状态的清晰、鼓舞人心的愿景。领导者必须:

  • 传达变革的必要性
  • 描绘出理想结果的生动图景
  • 将变革与组织的价值观和目标联系起来
  • 公开解决关注点和抵制

员工参与。 当员工积极参与变革过程时,变革努力更有可能成功。策略包括:

  • 征求各级员工的意见和想法
  • 赋予员工对变革计划的所有权
  • 提供必要的资源和支持
  • 庆祝早期的胜利和里程碑

持续关注。 组织变革需要持续的努力和关注。领导者必须:

  • 通过一致的沟通保持动力
  • 监控进展并根据需要调整方法
  • 强化期望的行为和结果
  • 将变革嵌入系统、流程和文化中

通过结合明确的愿景、广泛的参与和持续的执行,组织可以成功驾驭复杂的变革计划,并变得更强大和更具适应性。

最后更新日期:

FAQ

What's HBR's 10 Must Reads on Managing People about?

  • Collection of Key Articles: The book is a compilation of ten essential articles from the Harvard Business Review, focusing on effective management and leadership strategies.
  • Diverse Perspectives: It includes insights from various authors, each addressing different aspects of managing people, such as motivation, leadership styles, and team dynamics.
  • Practical Application: The articles provide actionable advice and frameworks that managers can implement to improve their leadership effectiveness and enhance team performance.

Why should I read HBR's 10 Must Reads on Managing People?

  • Enhance Management Skills: Offers valuable insights that can help both new and experienced managers refine their skills and adapt to changing workplace dynamics.
  • Research-Based Insights: Each article is grounded in research and real-world examples, making the advice credible and relevant to contemporary management challenges.
  • Time-Efficient Learning: As a collection of articles, it allows readers to quickly grasp key concepts and apply them without needing to read a lengthy single narrative.

What are the key takeaways of HBR's 10 Must Reads on Managing People?

  • Leadership Styles Matter: Understanding and adapting different leadership styles can significantly impact team performance and organizational climate.
  • Importance of Fair Process: Implementing fair processes in decision-making fosters trust and cooperation among employees, leading to better engagement and performance.
  • Focus on Individual Strengths: Great managers capitalize on the unique strengths of their team members rather than trying to change them, enhancing accountability and team cohesion.

What are the six leadership styles discussed in HBR's 10 Must Reads on Managing People?

  • Coercive Leadership: Demands immediate compliance and is effective in crisis situations but can harm long-term motivation and flexibility.
  • Authoritative Leadership: Mobilizes people toward a vision, providing direction while allowing autonomy, effective in times of change.
  • Affiliative Leadership: Focused on creating emotional bonds and harmony, enhancing team morale but may overlook performance issues.
  • Democratic Leadership: Builds consensus through participation, fostering responsibility and innovation, but can lead to indecision.
  • Pacesetting Leadership: Sets high standards and exemplifies them, motivating high performers but overwhelming others and stifling creativity.
  • Coaching Leadership: Emphasizes personal development and long-term growth, working best with employees open to feedback and improvement.

How does HBR's 10 Must Reads on Managing People define fair process?

  • Involves Employee Input: Fair process means involving employees in decision-making, ensuring their perspectives are considered, fostering a sense of ownership.
  • Transparency in Decisions: Emphasizes the importance of clear communication about how decisions are made and the rationale behind them, building trust.
  • Outcome Acceptance: Even if the outcome is unfavorable, employees are more likely to accept it if they feel the process was fair and respectful.

What is the Set-Up-to-Fail Syndrome as described in HBR's 10 Must Reads on Managing People?

  • Self-Fulfilling Prophecy: Occurs when a manager's low expectations lead to increased scrutiny and control, demotivating the employee and confirming the manager's initial belief.
  • Cycle of Underperformance: As the employee feels less trusted and more controlled, their performance declines further, creating a vicious cycle.
  • Importance of Awareness: Recognizing this dynamic is crucial for managers to avoid inadvertently contributing to their employees' failures and to foster a supportive environment.

How can managers effectively delegate according to HBR's 10 Must Reads on Managing People?

  • Understand New Roles: Managers should recognize that their role has shifted from individual contributor to enabling others, which includes empowering their team through delegation.
  • Build Trust: Effective delegation requires trust in employees’ abilities; managers should focus on developing their team members’ skills and confidence.
  • Set Clear Expectations: When delegating, it’s important to provide clear instructions and outcomes, allowing employees to take ownership while still being available for support.

What strategies can managers use to motivate employees as outlined in HBR's 10 Must Reads on Managing People?

  • Focus on Intrinsic Motivation: Create an environment where employees find their work interesting and challenging, rather than relying solely on extrinsic rewards.
  • Job Enrichment: Increase employees’ responsibilities and provide opportunities for growth to enhance job satisfaction and motivation.
  • Recognition and Feedback: Regularly acknowledge employees’ contributions and provide constructive feedback to foster a sense of value and encourage continued effort.

How does HBR's 10 Must Reads on Managing People suggest handling rookie managers?

  • Provide Comprehensive Training: Organizations should offer training and coaching to help rookie managers understand their new roles and develop essential management skills.
  • Encourage Open Communication: Senior managers should foster an environment where rookie managers feel comfortable seeking help and discussing challenges without fear of judgment.
  • Focus on Core Skills: Emphasizing the importance of delegation, strategic thinking, and effective communication can help rookie managers transition successfully into their new roles.

What is the concept of "fair process" in HBR's 10 Must Reads on Managing People?

  • Engagement Principle: Involves engaging individuals in decision-making by inviting their input and encouraging open discussion, fostering respect and collective wisdom.
  • Explanation Principle: Requires managers to explain the rationale behind decisions, ensuring that employees understand the reasoning and feel valued.
  • Expectation Clarity: Clear communication of new expectations, responsibilities, and performance standards minimizes confusion and allows employees to focus on their work effectively.

How does HBR's 10 Must Reads on Managing People define effective teams?

  • Mutual Accountability: Effective teams are characterized by both individual and mutual accountability, where members are committed to achieving collective work products.
  • Complementary Skills: Teams should consist of individuals with diverse but complementary skills, enabling them to tackle challenges collaboratively.
  • Shared Purpose and Goals: A meaningful common purpose and specific performance goals are essential for team cohesion and motivation.

What are some strategies for managing your boss discussed in HBR's 10 Must Reads on Managing People?

  • Understand Your Boss: Effective managers take the time to understand their boss's goals, pressures, strengths, and weaknesses.
  • Communicate Expectations: Clarify mutual expectations, ensuring that both the manager and the boss are on the same page regarding objectives and performance standards.
  • Maintain Information Flow: Keeping the boss informed through appropriate channels and formats is vital for building trust and ensuring informed decision-making.

评论

4.00 满分 5
平均评分来自 1k+ 来自Goodreads和亚马逊的评分.

《哈佛商业评论精选:管理人员必读的10篇文章》获得了大多数正面评价,平均评分为4星(满分5星)。读者们赞赏这本文章集在领导力、激励和团队管理方面提供的实用见解。许多人认为内容适用于各个组织层级,对新手和有经验的管理者都很有帮助。一些评论者指出某些文章感觉有些过时,但总体而言,这本书因其在沟通、建立信任和道德决策方面的宝贵经验而受到好评。多位读者提到会将这本书作为参考指南,以提升他们的管理技能。

Your rating:

关于作者

多莉·丘格是一位作家和社会心理学家,以其在无意识偏见和伦理决策方面的研究而闻名。她是纽约大学斯特恩商学院的教授,教授领导力和多样性课程。丘格的研究重点是导致人们在不知不觉中做出不道德决策的心理过程。她在学术期刊和大众媒体上发表了大量文章,讨论了隐性偏见、职场多样性以及促进包容性环境的策略等话题。丘格还著有《你想成为的人:好人如何对抗偏见》一书,探讨了个人如何识别和克服自身偏见,从而成为更有效的盟友和领导者。

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