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The Best Story Wins

The Best Story Wins

How to Leverage Hollywood Storytelling in Business & Beyond
by Matthew Luhn
4.11
100+ ratings
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Key Takeaways

1. Storytelling is the most powerful tool for inspiring change and connection

The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.

Stories move people. Throughout history, stories have been used to share knowledge, inspire action, and shape culture. They tap into our emotions and experiences in a way that raw facts and data cannot. When information is embedded in a story, people are 22 times more likely to remember it compared to facts alone.

Stories create change. By presenting characters who undergo transformation, stories allow audiences to experience that change vicariously. This process, called neural coupling, causes the listener's brain activity to mirror the storyteller's, creating empathy and inspiring personal growth. Great stories in business, politics, and entertainment all leverage this power to move people to action.

Connection through storytelling. Stories build authentic connections between people, brands, and ideas. They give voice to shared values and desires, creating a sense of community and shared purpose. In an increasingly digital and distracted world, storytelling remains a uniquely human way to cut through the noise and create lasting impact.

2. A great hook captures attention in seconds and sets up the story

You have eight seconds to convince people that you've got something worth hearing about before they zone out, tune out, or check out.

Grab attention quickly. In today's fast-paced world, attention spans are short. A compelling hook in the first few seconds is crucial to engage your audience. This could be:

  • An intriguing question
  • A surprising statistic
  • A vivid image or scene
  • A provocative statement

Set up the story. The hook should not only capture attention but also introduce the key elements of your story:

  • Who is the main character or hero?
  • What is their goal or desire?
  • What obstacle or conflict do they face?

Create curiosity. A great hook leaves the audience wanting more. It raises questions in their mind that compel them to keep listening or reading to find out what happens next. This emotional investment is key to maintaining engagement throughout the story.

3. Character transformation is key to engaging and inspiring audiences

While a great hook catches our attention, the promise of change brings us to the edge of our seats.

Change drives engagement. Audiences are drawn to stories of transformation. We are inherently interested in how people (or characters) grow, learn, and overcome challenges. This mirrors our own desires for personal growth and improvement.

The character arc. A well-crafted character arc shows the progression from who the character was at the beginning to who they become by the end. This journey typically involves:

  • An initial state or flaw
  • Challenges that test the character
  • Growth and change in response to those challenges
  • A final state that demonstrates transformation

Inspiring change in the audience. When audiences witness a character's transformation, it inspires them to consider changes in their own lives. This is why stories are so effective for motivating action, whether in personal development, business, or social causes.

4. Universal themes and knowing your audience create deeper connections

You may have an amazing hook and characters who face change, but if the audience can't relate to your story, they won't listen or care.

Universal themes resonate. Certain themes transcend cultural and personal differences, allowing stories to connect with a wide audience. These include:

  • Love and belonging
  • Safety and security
  • Freedom and spontaneity
  • Power and responsibility
  • Fun and playfulness
  • Awareness and understanding

Know your audience. While universal themes are powerful, tailoring your story to your specific audience deepens the connection. Consider:

  • Demographics (age, gender, culture)
  • Values and beliefs
  • Challenges and desires
  • Prior knowledge and experiences

Research and empathy. To truly connect with your audience, invest time in understanding them. This might involve:

  • Formal market research
  • Informal conversations and observations
  • Personal experiences and immersion in the audience's world
  • Gathering feedback and adjusting your approach

5. Authenticity and vulnerability are essential for impactful storytelling

Be warned—while I've laid out some of the basic principles of storytelling in the first few chapters, without authenticity woven into your story, your message will lack the magic that moves people to engage with you and your company.

Authenticity creates trust. When stories come from a place of genuine experience and emotion, audiences can sense it. This builds credibility and fosters a deeper connection. Avoid being overly polished or perfect; instead, share real struggles and imperfections.

Vulnerability builds empathy. Sharing personal challenges, failures, and growth moments allows the audience to see themselves in your story. This creates a powerful emotional bond and makes your message more memorable and impactful.

Show, don't tell. Instead of explicitly stating the moral or message of your story, allow the audience to discover it through the characters' experiences. This active engagement leads to stronger internalization of the message.

6. Story structure provides a framework for effective narrative

From Homer to Shakespeare to Spielberg, great storytellers have all paid attention to story structure, and you should too.

The power of structure. A well-structured story guides the audience through an emotional journey, maintaining engagement and building toward a satisfying conclusion. The basic three-act structure includes:

  1. Setup (beginning)
  2. Confrontation (middle)
  3. Resolution (end)

Six story stages. For a more detailed approach, consider these stages:

  1. Exposition: Introduce the characters and setting
  2. Inciting Incident: The event that sets the story in motion
  3. Progressive Complications: Escalating challenges
  4. Crisis: The moment of ultimate decision
  5. Climax: The highest point of tension and action
  6. Resolution: Tying up loose ends and showing the aftermath

The story spine. For a quick and easy way to structure a story, use this template:

  • Once upon a time...
  • And every day...
  • Until one day...
  • And because of that...
  • And because of that...
  • Until finally...
  • And since that day...

7. Heroes and supporting characters drive emotional investment

People read, watch, and tell stories not because they are enthralled with the story structure, but because they are invested in what will happen to the characters in the story. This is the emotional juice that fuels a story.

The power of the hero. Audiences naturally connect with the main character or hero of a story. This connection allows them to vicariously experience the hero's journey, learning and growing along with them. Key aspects of a compelling hero include:

  • Clear goals and motivations
  • Relatable flaws and challenges
  • Growth and transformation throughout the story

Supporting cast creates depth. While the hero is central, a rich supporting cast adds depth and interest to the story. Common character archetypes include:

  • The Mentor: Guides and equips the hero
  • Allies: Help the hero overcome obstacles
  • The Trickster: Challenges the status quo
  • The Shadow/Villain: Creates conflict and opposition

Characters in business storytelling. When using storytelling in business, consider casting your customer as the hero, with your company or product playing a supporting role (e.g., mentor or ally) in helping them achieve their goals.

8. Creating an environment that fosters creativity leads to innovation

Whether you work in entertainment or business or any other field, you want a workplace that inspires creativity and supports innovation—and teammates who understand, support, and motivate one another.

Physical environment matters. The design of your workspace can significantly impact creativity and collaboration. Consider:

  • Open spaces that encourage interaction
  • Personal touches that reflect individual personalities
  • Areas for both focused work and casual conversation

Eliminate fear of failure. Innovation requires taking risks and learning from mistakes. Foster a culture where:

  • New ideas are welcomed and encouraged
  • Failure is seen as a learning opportunity
  • Experimentation is valued over perfection

Encourage diverse perspectives. True innovation often comes from the collision of different ideas and viewpoints. Create an environment where:

  • Team members feel safe sharing unconventional ideas
  • Cross-pollination between departments is encouraged
  • Diverse backgrounds and experiences are valued and sought after

Last updated:

Review Summary

4.11 out of 5
Average of 100+ ratings from Goodreads and Amazon.

The Best Story Wins receives mostly positive reviews, with readers praising its practical insights into storytelling techniques. Many appreciate Luhn's personal anecdotes from his Pixar experience and find the book inspiring for both personal and professional storytelling. Readers highlight the book's accessibility, concise delivery, and valuable tips for crafting engaging narratives. Some critics find it superficial or light, but overall, reviewers commend the book for its useful advice on storytelling structure, character development, and connecting with audiences.

Your rating:

About the Author

Matthew Luhn is a renowned storyteller and former Pixar animator with decades of experience in the animation industry. He worked on iconic films such as Toy Story, Finding Nemo, and Up, contributing to Pixar's success. Luhn's expertise extends beyond animation, as he has become a sought-after speaker and consultant on storytelling techniques for businesses. His background in both creative and corporate environments allows him to bridge the gap between artistic storytelling and practical business applications. Luhn's approach emphasizes the power of emotional connection and effective narrative structure to engage audiences and drive results in various professional settings.

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