Warren Buffett's Management Secrets

1. Choose the Right Business: Economics Matter

"There is a huge difference between the business that grows and requires lots of capital to do so and the business that grows and doesn't require capital."

Durable competitive advantage. Buffett emphasizes the importance of selecting businesses with superior economics. These companies typically:

• Have brand-name products that rarely change
• Produce high profit margins and inventory turnover
• Generate excess cash without requiring constant reinvestment
• Own a piece of the consumer's mind

Examples of such businesses include:

• Coca-Cola, Wrigley, Hershey (unique products)
• Moody's, H&R Block (unique services)
• Wal-Mart, Costco (low-cost buyers and sellers)

To identify these businesses, look for:

• Consistent and growing per-share earnings over 10 years
• Low levels of long-term debt
• High gross profit margins (e.g., Coca-Cola 60%, Moody's 73%)

2. Delegate Authority to Competent Managers

"We delegate almost to the point of abdication."

Trust and empower. Buffett's approach to delegation is radical yet effective:

• Give managers complete control over their businesses
• Avoid micromanaging or interfering with day-to-day operations
• Recognize that each business culture is unique and requires specialized skills

Key principles of Buffett's delegation:

1. Employees are experts in their roles
2. Competent managers prefer autonomy
3. Integrity is crucial for complete delegation to work

This approach allows Berkshire Hathaway to manage diverse businesses efficiently and grow exponentially.

3. Seek Managers with Integrity, Intelligence, and Passion

"Would you rather be the world's greatest lover and have everyone think that you are the world's worst lover? Or would you rather be the world's worst lover and have everyone think that you are the world's best lover?"

Internal scorecard. Buffett looks for managers who:

• Have an internal locus of control (take responsibility for outcomes)
• Love what they do and are passionate about their work
• Possess integrity and intelligence

Characteristics of great managers:

• Early drive to be in business (e.g., childhood lemonade stands)
• Obsession with their work (e.g., Mrs. B of Nebraska Furniture Mart)
• Belief in their products and businesses
• Ability to think independently and go against popular opinion

These traits often lead to managers who make better decisions, inspire their teams, and drive long-term success.

4. Motivate Your Workforce Through Praise and Trust

"I consider my ability to arouse enthusiasm to be my greatest asset, and the way to develop the best that is in a person is by appreciation and encouragement."

Power of appreciation. Buffett's approach to motivation includes:

• Making a good first impression to set a positive tone
• Using praise generously for both small and large accomplishments
• Giving employees a fine reputation to live up to
• Avoiding criticism, which breeds resentment

Effective motivation techniques:

• Praise by name, criticize by category
• Encourage others to come up with ideas rather than giving direct orders
• Admit mistakes quickly and emphatically to build trust
• Speak to others' wants and needs rather than your own

These methods inspire loyalty, creativity, and high performance among employees.

5. Avoid Excessive Debt and Leverage

"Leverage is very tempting and always leads to trouble."

Financial conservatism. Buffett warns against the dangers of excessive borrowing:

• Debt can amplify profits in good times but devastate during economic downturns
• Companies with low debt levels are better positioned to survive recessions
• Excessive leverage often leads to short-term thinking and risky decisions

Buffett's approach to debt:

• Prefer businesses with little to no long-term debt
• Maintain a comfortable cash cushion (e.g., Berkshire's $20 billion reserve)
• Avoid using debt to improve short-term earnings at the expense of long-term stability

This conservative approach has allowed Berkshire to weather economic storms and capitalize on opportunities when others struggle.

6. Learn from Mistakes and Missed Opportunities

"Since mistakes of omission don't appear in financial statements, most people don't pay attention to them. We rub our noses in mistakes of omission."

Continuous improvement. Buffett emphasizes the importance of learning from both actions and inactions:

• Analyze missed opportunities to understand why they were overlooked
• Learn from mistakes but don't dwell on them excessively
• Focus on ensuring successes outweigh failures

Types of missed opportunities:

1. Those not on our radar (solution: expand field of search)
2. Those seen but not acted upon (often due to miscalculation of risk)

By examining missed opportunities and mistakes, managers can improve decision-making and catch future opportunities more effectively.

7. Cultivate Honesty and Long-Term Thinking

"The CEO who misleads others in public may eventually mislead himself in private."

Integrity and vision. Buffett stresses the importance of:

• Being truthful about mistakes to learn from them
• Avoiding the temptation to manipulate numbers or misrepresent facts
• Focusing on long-term value creation rather than short-term results

Long-term thinking principles:

• Evaluate managers based on long-term performance relative to their industry
• Allocate capital wisely, avoiding throwing good money after bad businesses
• Make decisions with a "forever" holding period in mind

Honesty and long-term focus create a culture of trust and sustainable growth.

8. Manage Costs Continuously and Consciously

"The really good business manager doesn't wake up in the morning and say, 'This is the day that I am going to cut costs,' any more than he wakes up and decides to practice breathing."

Cost consciousness. Buffett believes that managing costs should be a continuous process:

• Look for managers who are naturally frugal and cost-conscious
• Focus on both large and small expenses (e.g., Tom Murphy not painting the back wall of his office building)
• Understand that lower costs allow for more competitive pricing and higher profits

Benefits of cost management:

• Increased profit margins
• Greater flexibility during economic downturns
• More capital available for investment and growth

This approach allows businesses to thrive in both good and challenging times.

9. Build a Reputation and Avoid Criticism

"I don't want to be on the other side of the table from the customer. I was never selling anything that I didn't believe in myself or use myself."

Reputation management. Buffett emphasizes the power of a positive reputation:

• Build trust by believing in and using your own products
• Give employees and teams a reputation to live up to
• Avoid criticism, which can damage relationships and motivation

Techniques for managing reputation:

• Appeal to people's sense of greatness rather than guilt
• If criticism is necessary, start with praise and focus on the category, not the individual
• Be quick to admit mistakes and take responsibility

A strong reputation builds loyalty among employees, customers, and investors.

10. Invest in Your Own Earning Power

"The best asset during inflation is your own earning power. Anything you do to improve your own talents and make yourself more valuable will get paid off in terms of appropriate real purchasing power."

Personal development. Buffett advises treating yourself as a business:

• Continuously invest in education and skills development
• Seek to improve your earning potential through experience and knowledge
• Focus on developing unique and valuable skills that command higher compensation

Strategies for personal growth:

• Associate with people who are better than you to "drift in that direction"
• Take care of your health to protect your long-term earning potential
• Avoid excessive personal debt that can limit your options and growth

By investing in yourself, you create an inflation-proof asset that can generate returns throughout your lifetime.

Last updated: May 22, 2025